Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
The Settlements Sr Associate is responsible for the end-to-end execution and authorization of settlement processes, ensuring high system integrity and operational efficiency. This role combines hands-on technical management of SWIFT/SEPA transactions with cross-functional collaboration to resolve complex queries and implement system enhancements. The ideal candidate is a meticulous, remote-ready professional with banking experience who can document internal procedures and drive the team toward achieving critical KPIs.
Responsibilities will include:
- Manage and execute all settlement related processes (creation, maintenance, authorizations & investigation) using CRM and Settlement Systems.
- Collaborate with internal Teams (Tech, Underwriting, Finance, CRM, Legal) and customer-facing Teams (Sales, Client Relations) as needed.
- Handle internal and external queries related to the settlements processes and systems; monitor system health, raise tickets, and liaise with Technical Teams to resolve issues. Escalate to the Settlements Supervisor.
- Execute required daily system actions including processes, report generation, and other tasks assigned by Settlements Supervisor.
- Participate in testing, new project implementations, and related initiatives; document tasks accordingly.
- Assist with implementing new features and products; propose enhancements or corrective actions for processes or systems.
- Design, maintain, and document internal Settlements Team procedures; provide guidance or training to new team members and cross-department colleagues.
- Maintain an up-to-date knowledge base with manuals and procedures related to the Team’s operations.
- Maintain consistent communication with internal teams regarding critical tasks and processes.
- Monitor department KPIs and strive to achieve targets.
The ideal candidate will bring:
- A-Level qualification or higher.
- A Diploma in Banking will be considered as an asset.
- Experience in payments, money remittance, or similar financial environments.
- Banking industry experience is beneficial.
- Familiarity with payment types such as SWIFT, SEPA, and TARGET.
- Highly organized, meticulous, and able to work independently.
- Strong attention to detail, flexible, and collaborative in a remote environment.
Compensation:
Shift4 applies a structured, market-informed approach to compensation.
Salary ranges are developed based on objective, gender-neutral criteria, such as internal job levels, scope of responsibilities, and external market data. The range listed for this position reflects the expected hiring range for qualified candidates and corresponds to the level and requirements of the role.
Actual compensation may vary depending on various factors, such as experience, skills, qualifications, work location, and market conditions. Shift4’s compensation structures are subject to periodic review and ongoing alignment across regions. Additional components such as variable remuneration or other benefits may also apply based on eligibility and role type.
Salary Range: € 26,000 - € 32,000
Benefits of working for Shift4:
Join Shift4 and enjoy a work environment that prioritizes flexibility and well-being. We embrace a hybrid working model, offering our team the flexibility to balance time between remote work and our modern, welcoming offices located in the heart of Valletta, Malta's historic capital.
Our standard remuneration package is comprehensive, including private health, dental, and life insurance, as well as parking allowance, preferential home rates, and a company pension plan (with APS). We are committed to supporting our employees' well-being through our Mental Health Program, family-friendly measures, an equipped canteen with free breakfast, and exciting company events.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Skills Required
- A-Level qualification or higher
- Diploma in Banking
- Experience in payments or financial environments
- Familiarity with SWIFT, SEPA, and TARGET payment types
Shift4 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shift4 and has not been reviewed or approved by Shift4.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision plans and the company covering the majority of U.S. premiums. Health insurance is also characterized as solid or comprehensive in parts of the material, supporting baseline benefits strength.
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Retirement Support — Retirement support includes a 401(k) with a company match up to 4% of salary in the U.S., reflecting a clear, structured contribution benefit. Pension programs are also described for some European locations, indicating additional retirement coverage in certain regions.
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Leave & Time Off Breadth — Time away benefits include paid time off, paid holidays, and dedicated paid volunteer time annually. Parental leave for both birthing and non-birthing parents is also included, expanding overall leave breadth.
Shift4 Insights
What We Do
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
