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Manage enterprise billing and collections, maintain client relationships on billing matters, issue invoices, support monthly close and cash collection, improve billing processes and automation (including AI agents), onboard clients, assist sales with POs, and track KPIs and overdue accounts.

Own end-to-end analytics: translate business questions, build and maintain dbt/warehouse data models, write performant SQL, ensure data quality, deliver insights, and architect AI-ready data and analytical AI agents to automate and scale decision-making across Product, Finance, Marketing, and Revenue.

Qualify and convert target North American accounts into enterprise opportunities by sourcing and researching prospects, outbound prospecting (cold email/call), setting meetings, collaborating with Enterprise AEs, and positioning Brevo.

Provide front-line support across phone, email, and chat: resolve tickets, escalate complex issues, guide customers on solutions, collaborate with tech team to identify bugs, and learn technical aspects of email marketing (DNS, HTML, API).

Handle customer inquiries across phone, email, and chat; manage and resolve tickets; escalate complex issues; collaborate with tech to identify bugs; learn email-marketing technicals (DNS, HTML, API); may work nights/weekends.

As a Creative Design Intern, you will design visual content, support marketing campaigns, collaborate with teams, and maintain brand consistency across various channels.

Drive enterprise sales in French-speaking markets for a SaaS CRM/Martech platform. Manage full sales cycle from discovery to contract signature, work with SEs/SDRs/BDRs, apply sales methodologies, represent Brevo at events, and build relationships with C-level prospects to grow market penetration.

Manage a portfolio of strategic enterprise customers through onboarding, adoption, renewal, and expansion. Drive retention and growth by building executive relationships, delivering training and demos, leveraging Salesforce and customer health metrics, identifying expansion opportunities, and collaborating cross-functionally to advocate for customer needs and influence product roadmap.

Lead product and engineering for a Business Unit, owning product vision, roadmap, execution, KPIs and P&L impact. Build and develop cross-functional distributed teams, align product and engineering strategy with business outcomes, collaborate with GTM functions, and drive operational excellence and adoption of AI and scalable engineering patterns.