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Drive enterprise revenue by acquiring new customers, expanding existing accounts, managing strategic relationships, and closing complex SaaS deals. Build territory and account plans, maintain qualified pipelines and accurate forecasts, engage VP and C-level decision-makers, lead proof-of-concept sales cycles, negotiate contracts, and collaborate with internal teams. Use AI-driven insights and sales tools to improve prospecting, retention, expansion, and quota attainment.

Build production-ready proof-of-concepts, customized demonstrations, API integrations, technical sandboxes, and automation tools for enterprise customers. Lead technical validations, architecture reviews, and developer discussions while partnering with account teams. Apply JavaScript, Python, Node.js, REST/SOAP APIs, cloud infrastructure, LLMs, prompt engineering, and autonomous agent frameworks to solve customer problems and support Zendesk’s AI platform.

Drive enterprise revenue growth across North and East India by acquiring new customers, expanding existing accounts, managing strategic relationships, and closing complex SaaS sales. The role involves territory and account planning, pipeline development, forecasting, C-level engagement, consultative selling, renewals, cross-selling, negotiation, and collaboration with internal teams. Candidates must have extensive B2B cloud or software sales experience and consistently exceed quotas.

Drive new customer acquisition and expansion across the mid-market Commercial segment in WA and SA. Build consultative relationships with VP and C-level stakeholders, explain AI-powered CX and EX solutions, develop territory plans, manage sales pipelines, and collaborate with solution engineering, marketing, customer success, and leadership to close complex B2B SaaS deals.

Drive enterprise revenue growth across the Bay Area by acquiring new customers, expanding AI and automation adoption, managing complex sales cycles, maintaining pipeline accuracy, building executive relationships, and closing high-value Zendesk deals. Develop territory and account plans, present ROI-focused business cases, collaborate with Customer Success, Solutions Engineering, and Product teams, and stay current on AI and customer experience trends.

Leads Zendesk’s EMEA Sales Engineering organization, driving enterprise market expansion, technical win rates, proof-of-concept standards, and customer adoption. Recruits and develops sales engineering leaders, partners with regional sales executives, and serves as a technical evangelist for AI-powered customer experience solutions. The role requires executive presence, public speaking, enterprise architecture expertise, cloud and integration knowledge, and strong understanding of generative AI, LLMs, and CX technologies.

As a Sales Development Representative at Zendesk, you'll drive business growth by generating leads, providing exceptional customer experiences, and achieving targets in a dynamic sales environment.

The Senior Solutions Consultant drives technical solutions throughout the Zendesk sales cycle, engaging with prospects and aligning software solutions to their needs. This role requires significant sales and technical expertise to successfully convert enterprise clients.

As a Staff Data Platform Engineer, you will lead the design and development of data infrastructure, manage CI/CD processes, and implement observability for data pipelines.

Lead technical deal cycles for enterprise and commercial accounts: perform technical discovery, design solutions, build POCs and AI-driven workflows, configure integrations and APIs, ensure security/compliance, and advocate product feedback to internal teams.