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Build and expand TNS's Eastern U.S. technology partner ecosystem, generate partner-sourced enterprise pipeline, activate channel relationships, and close revenue with partners. The role develops strategic relationships with distributors, MSPs, VARs, telecom consultants, cloud communications providers, and contact-center partners. Responsibilities include demand generation, joint account planning, customer meetings, partner education, executive engagement, market representation, and achieving recurring revenue and pipeline targets. Regular travel throughout the Eastern United States is required.

Supports client onboarding for market data exchanges, administers vendor entitlements, manages user provisioning and permissions, handles service requests, and obtains exchange approvals. Completes regulatory and exchange reporting, maintains compliance with vendor policies, supports clients and sales activities, produces inventory reports, improves internal processes, and maintains onboarding documentation. The role also communicates procedures, trains internal teams, and coordinates exchange-related projects.

Designs and supports customized payment technology solutions for strategic customers and high-potential sales opportunities. Conducts discovery sessions, develops business and technical requirements, creates proposals and cost models, supports RFPs, and assists sales presentations. Acts as a bridge between product, technology, engineering, sales, and customer success teams. Requires extensive payment-services networking expertise, including SD-WAN, cloud services, firewalls, VPNs, access services, and relevant payment security standards.

Manages inventory security, replenishment, cycle counts, shipment audits, transaction documentation, and logistics databases. Prepares sales orders in RootStock, monitors Remedy notifications, coordinates product approvals and production-cycle activities, and supports logistics projects. Collaborates with shipping and internal departments, prepares management reports, maintains inventory and routing records, and provides emergency network support coverage when required.

Leads design, deployment, operation, and support of a global IP backbone and complex multiprotocol networks. Responsibilities include routing protocol design, MPLS and Ethernet services, WAN/LAN and data center architecture, load balancing, vendor assessment, technical leadership, project direction, troubleshooting, process improvement, and knowledge transfer. The role also owns end-to-end network processes and contributes to technology integration, implementation, and budget planning.

Designs, deploys, operates, and supports a global IP backbone and complex ISP networks. Responsibilities include routing protocol, MPLS, WAN/LAN, data center, load balancer, Ethernet, and network topology design; vendor assessment; troubleshooting; project leadership; and mentoring team members. Requires extensive Cisco and/or Juniper experience, expertise in routing and carrier networking technologies, and the ability to resolve complex technical issues and guide project teams.

Provides Tier 1 support for corporate Windows and Mac workstations, mobile devices, Office 365 applications, and enterprise accounts. Resolves employee IT requests, installs applications, applies security patches, supports MFA and endpoint security tools, tests workstation applications, documents troubleshooting, escalates unresolved issues, and participates in 24x5 shift coverage and after-hours on-call rotations.

Provides 24/7 monitoring, troubleshooting, incident management, and operational support for a global payments network. Responsibilities include diagnosing network connectivity and performance issues, supporting Linux servers, IP transport, Fortinet and Cisco infrastructure, managing tickets and escalations, coordinating with internal and external teams, conducting post-incident analysis, and supporting change management. The role requires shift-based NOC experience, network troubleshooting skills, cloud and routing knowledge, and strong communication under pressure.

Define payment solutions and translate business needs into technical requirements for transaction-processing systems. Serve as product owner by managing the backlog, prioritization, user stories, and sprint activities. Provide expertise in card payments, payment protocols, APIs, scheme rules, compliance, tokenization, and security. Collaborate with product managers, clients, acquirers, processors, and software teams to design integrations, document requirements, validate functionality, and support stakeholder demonstrations.

Leads growth of TNS’s unattended payments business in Italy across parking, EV charging, mobility, ticketing, vending, and self-service. Responsibilities include business development, pipeline generation, solution design, pre-sales support, partner ecosystem development, market intelligence, go-to-market execution, and cross-functional coordination. The role manages relationships with payment providers and technology partners, supports integrations and certifications, contributes to product roadmap recommendations, and monitors commercial and delivery performance.