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Leads presales architecture and sales strategy for enterprise hybrid cloud managed services. Designs solutions spanning datacenters, infrastructure, cloud migration, modernization, security, and operations. Develops cost models, ROI analyses, technical proposals, roadmaps, and implementation playbooks for major enterprise deals. Partners with sales, delivery, finance, engineering, security, and executives to validate feasibility, communicate business value, and support successful post-sales transitions. Uses generative AI tools to accelerate architecture, analysis, documentation, and proposal development.

Leads presales solution architecture for enterprise Application Managed Services engagements. Responsibilities include discovery, application portfolio assessment, target-state architecture, modernization and cloud transformation strategy, pricing and ROI modeling, RFP/RFI responses, service and governance model development, transition planning, executive presentations, and customer advisory. The role partners with sales, delivery, finance, engineering, security, cloud, and consulting teams while contributing to reusable offerings, thought leadership, and mentoring.

Supports cybersecurity governance, risk, and compliance across multiple client accounts. Partners with executives and stakeholders to align security requirements with policies, contracts, and regulations; monitors compliance, coordinates remediation and incident response, assesses risks, prepares security reporting, reviews security requirements in RFPs and contracts, and supports security control implementation and continuous improvement.

Leads cybersecurity delivery and governance for a state client, overseeing compliance with Virginia and NIST standards, risk assessments, audits, security controls, incident response, architecture reviews, and strategic security initiatives. The role coordinates with SOC, agency, and executive stakeholders; develops security plans and documentation; supports Zero Trust and cloud security efforts; and guides security professionals across a matrixed organization.

Manage IT changes through assessment, approval, scheduling, implementation, and review. Coordinate CAB meetings, evaluate risk and impact, monitor change execution, maintain ITSM records, analyze KPIs, conduct post-implementation reviews, improve change processes, ensure ITIL and audit compliance, and support emergency changes during major incidents.

Leads enterprise organizational change and transformation initiatives, translating strategic priorities into executable workstreams, milestones, ownership, adoption measures, and business outcomes. Advises senior leaders on sponsorship, stakeholder engagement, resistance, readiness, and accountability. Identifies cross-functional and operating-model barriers, coordinates business and project teams, develops communications and change strategies, and monitors adoption and transformation effectiveness across processes, technology, workforce, and operating models.

Defines security architecture standards, creates security diagrams and processes, develops automated threat detection and response tooling, analyzes cybersecurity trends, supports incident response, manages implementations and migrations, and recommends improvements to security policies, infrastructure, and controls.

Supports the operational health, lifecycle management, compliance, and incident remediation of Trend Micro endpoint security agents across on-premises and cloud-hosted servers. Produces KPI and compliance reports, resolves agent and reporting issues, drives automation and operational improvements, and supports 24x7 server security operations. Requires substantial Windows/Linux administration, endpoint security, infrastructure operations, and enterprise security experience.

Leads enterprise Disaster Recovery strategy, architecture, governance, testing, and execution across infrastructure, applications, cloud platforms, and data environments. Develops recovery plans aligned with RTO and RPO objectives, governs backup and replication strategies, coordinates internal teams and providers, oversees quarterly DR testing, manages failover and restoration during disasters, and drives remediation and continuous improvement.

Provides DevSecOps engineering support for AI projects by designing Azure infrastructure, CI/CD pipelines, automated testing, container deployments, monitoring, and secure cloud environments. Develops automation scripts, manages version control and release processes, optimizes system performance, and troubleshoots networking and access issues. Integrates security practices, vulnerability scanning, and compliance into delivery pipelines while applying AI techniques to improve testing, anomaly detection, operational insights, and pipeline optimization. Also documents environments and supports technical-team onboarding.