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This role involves answering complex questions, providing hardware and software support, and resolving incidents while aiding L1 agents.

Provide Tier 1 and Tier 2 IT support, troubleshoot hardware/software issues, support network connectivity, and assist L1/L2 agents in resolving incidents.

The role involves supporting Major Incident Management and service coordination, engaging with colleagues, documenting incidents, generating reports, and maintaining communication with stakeholders.

The Senior Azure Cloud Engineer will design and deploy multitenant Microsoft Sentinel environments, manage security solutions, and automate deployments.

Provides Tier 1 and Tier 2 IT support, troubleshooting hardware, software, and network issues while assisting users and resolving technical problems.

This role provides Major Incident Management support, facilitates service coordination, documents incidents, and ensures adherence to process protocols.

Manage the operational health and security of IT infrastructure, lead a team, oversee systems, manage patching, and ensure compliance.

The role involves answering complex support questions, assisting with hardware and software issues, and escalating problems when necessary. The position supports Level 1 agents and requires problem-solving skills.

The role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues related to hardware, software, network connectivity, and assisting users, with a focus on problem resolution and root cause analysis.

Supports Major Incident Management and service coordination, including incident documentation, stakeholder communication, and routine service management tasks. Participates in meetings and audits processes to ensure compliance and effectiveness.