What success looks like in this role:
• Provides Endpoint Management support and services for an assigned organization, location, or function. • Manages work orders, problems, or tasks within a structured ticket management system. • Performs appropriate diagnostics to initiate problem management workflow process. • Provides workstation and device training support for associates. • Participates in the conceptual phases of identifying and solving business problems and issues. • Contributes to the definition of engineering processes, standards, and technologies / frameworks. • Plans, designs, implements, and maintains endpoint solutions for various platforms and devices. Maintains and updates operations manual and contractual reports. • Acts as initial 3rd level escalation point to provide technical support of hardware, systems, email flow, Teams Conferences, telephony across different platforms sub-systems and/or applications.You will be successful in this role if you have:
- BA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and experience
- Baseline clearance required with the ability to attain an NV1
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- BA/BS degree and 2–4 years of relevant experience, or an equivalent combination of education and experience
- Baseline security clearance
- Ability to attain NV1 clearance
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
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Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
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Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
Unisys Insights
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
