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The Customer Service Manager is responsible for leading a team focused on order management and customer satisfaction for Pfizer's business operations. This includes developing policies, handling customer inquiries, managing sales order processes, ensuring compliance with financial controls, and monitoring team performance metrics. The role requires collaboration with multiple stakeholders and a strong focus on continuous improvement.

As a Senior QA Associate, you will provide quality support for analytical method transfers and cGMP readiness activities, ensuring compliance with quality standards throughout all phases of product transfer. You will assess Change Control impacts, maintain regulatory compliance, and provide oversight of cGXP documentation to meet Pfizer's quality objectives.

The QA Manager will focus on ensuring compliance with established standards in manufacturing and packaging through quality assurance activities. Responsibilities include performing quality reviews of investigations, executing projects for continuous improvement, coaching colleagues, and interpreting complex data. The role requires collaboration across departments and making informed decisions on quality-related technical issues.