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Manage and grow enterprise accounts across East Africa by building executive relationships, selling Fortinet cybersecurity and networking solutions, coordinating internal resources, driving business reviews, and developing account and tender strategies.

Lead and coach a team of Technical Account Managers to manage escalations, SLAs, and customer satisfaction for telco and large enterprise accounts. Oversee support queues, perform case reviews, drive KPIs, liaise with engineering on bugs, create technical documentation, and participate in customer meetings to ensure consistent high-quality advanced support.

Manage and close enterprise sales with Fortune 2000 accounts in the Netherlands. Generate pipeline, qualify opportunities, forecast accurately, and meet quarterly sales targets for enterprise network security products and services.

Drive direct enterprise sales into named accounts within an assigned territory. Create and execute territory plans, build executive relationships, generate and qualify pipeline, forecast accurately, coordinate bids/proposals/SOWs, negotiate contracts, and close deals to meet quarterly quotas. Frequent travel and territory-based selling of Fortinet products and services required.

Serve as the primary technical pre-sales lead for enterprise customers and channel partners: manage RFIs/RFPs, run POCs, design and position Fortinet security and networking solutions, maintain CRM records, and support sales through technical presentations and troubleshooting.

Manage and close enterprise sales with Fortune 1000 accounts in Panama, drive quarterly quota achievement, build and forecast sales pipeline, produce sales reports, develop account plans with Fortinet partners, and coordinate marketing, channel and engineering teams to grow regional revenue.

Manage an assigned SMB territory: build and execute account plans, prospect, maintain pipeline, drive sales cycles to close, provide presales support, collaborate with channel and reseller partners, forecast revenue, track opportunities in Salesforce, run online demos, and meet quota while traveling as needed.

Design, develop, test, and maintain embedded software and firmware for FortiManager. Fix bugs, implement new features to spec, document code in source control, tune performance, and support deployed products.

Design and execute test plans for AI features and surrounding application logic, perform data verification for training/validation/production datasets, set up and maintain automated tests, identify and track software defects, and review AI feature requirements to support FortiOS testing.

Hunter-focused regional account manager for Mid Enterprise in Ile de France. Responsible for prospecting, acquiring new customers, growing existing accounts, driving Fortinet solution adoption, managing full sales cycle, coordinating proposals/RFPs, and collaborating with technical and channel teams.