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Manage an assigned territory selling dental and orthodontic equipment: identify and prioritize target accounts, plan and execute consultative sales strategies, build relationships with staff and doctors, provide technical training and resources, request internal support, use Salesforce to manage account data, exceed sales targets, and support positive patient outcomes.

Lead and mentor a field sales team across British Columbia to drive adoption of Align's Invisalign and iTero solutions. Develop strategic sales plans, coach through data-driven feedback and co-travel, coordinate cross-functional resources, ensure clinical readiness, and drive territory performance through analytics, consultative selling, and exceptional customer experiences.

Support global order management by monitoring workflows, using data analytics and AI tools to detect anomalies, produce dashboards and KPIs, drive automation and process improvements, conduct root cause analysis, and collaborate cross-functionally to ensure order and delivery accuracy and service-level adherence.

Develop and optimize electrical and mechatronic solutions across the product lifecycle: create and maintain schematics, BOMs and technical documentation with EPLAN and ERP, support wiring, cabinet design, commissioning and testing, transfer engineering data to production, troubleshoot mechatronic faults, and drive change management and process standardization in cross-functional teams.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Lead and execute infrastructure, migration and security projects. Design, implement and operate on-premise, cloud and hybrid architectures. Provide second-/third-level support, administer systems, network and internal services, monitor performance and availability, maintain documentation, and enforce security standards while collaborating with development and service teams.

Drive territory revenue by selling Invisalign and iTero to orthodontists and general dentists. Build and execute territory and account plans, onboard high-potential accounts, use consultative selling and data to advise customers, collaborate cross-functionally, meet quarterly and annual sales targets, and support virtual and in-person customer engagement.

Support iTero business operations by processing and verifying purchase/orders, entering sales orders (SAP), managing order backlog and RMAs, maintaining customer master data in CRM/ERP, and following SOPs.

Provide end-to-end onboarding and support for iTero scanner customers: coordinate installations and shipments, handle tickets/calls/emails for software/hardware issues, drive scanner adoption, monitor usage, assist with documentation and administrative tasks, and escalate or complete follow-ups as needed.

Sell Invisalign and iTero solutions to dentists and orthodontists across a defined territory. Use consultative selling, account and territory planning, data/analytics, and cross-functional coordination to grow accounts, onboard new practices, meet sales targets, and support clinical adoption. Regular travel within the territory and occasional US travel required.