iTero Business Operations Intern

Key Responsibilities

• Ensure orders are processed effectively according to SLAs,
• Order backlog management,
• Verification of purchase contracts and purchase orders,
• Entering sales orders in SAP and other systems for new products, RMAs and ongoing services,
• Ensuring customer master data for iTero customers is accurate in CRM and ERP systems,
• Ensure departmental SOPs and WIs are up to date and adhered to,
• Comply with all safety policies, practices and procedures,   
• Report all unsafe activities to superior and/or Human Resources,  
• Participate in proactive team efforts to achieve departmental and company goals,
• Perform other duties as assigned,
• Other duties may be assigned.

Skills, Knowledge & Expertise

• Graduate or university student (preferred),
• Strong written and verbal English communication skills (at least B2 level) and able to work in a team environment,
• Ability to communicate via written and verbal communication via tickets, emails, phone,
• To be detailed oriented, a quick learner, and well-organized with great time management skills,
• Familiarity with MS Office tools.

Job Benefits

• Employment contract.
• Benefits like Luxmed private healthcare, Multisport card, private insurance etc.

About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.