Top Tech Jobs & Startup Jobs

Own end-to-end case resolution for high-volume consumer and business customers, focusing on retention. Provide empathetic, autonomous support, coordinate with KYC/Financial Crime teams, document resolutions, meet KPIs, and surface feedback to reduce friction and improve processes.

Configure, customize, and extend Microsoft Business Central (AL/C/AL); build API integrations (REST/SOAP/OData) with third-party systems; manage SQL Server; implement CI/CD (Azure DevOps/GitHub Actions); lead on-premises to cloud BC migration; ensure security, monitoring and participate in on-call rotations while collaborating with stakeholders.

Lead KYC and Customer Support demand governance: own intake, validate volumes, quantify FTE/cost impact, prioritize work, monitor post-launch metrics, integrate demand into capacity and financial plans, partner with executives, and lead a demand management team to build analytical and governance capabilities.

Lead a senior engineering team to build production LLM systems at Wise, shaping the AI technical vision and collaborating across functions.

The role involves partnering with Internal Audit to implement analytics strategies, enhance efficiency in audits, and automate processes. Responsibilities include working with diverse teams to conduct impactful data analytics and champion innovation across IA activities.

Lead an APAC arbitration team to manage complex complaint escalations, liaise with global arbitration bodies, produce data-driven reports, drive process improvements, and translate regulatory findings into actionable improvements for product, service, and customer outcomes.

Supervise financial crime risk measures, advise teams on compliance regulations, maintain oversight framework, prepare reports, and represent compliance externally. Must manage AML, fraud, sanctions operations and travel as required.

Owner of demand signal integrity for WFM: consolidate demand drivers into a Source of Truth, produce forecast-ready inputs, run SQL-backed cohort analyses and high-rigor what-if models, integrate AI/LLM automation, monitor post-launch variance, build LookML dashboards, and mentor junior team members to improve capacity planning and SLA outcomes.

Lead presales engagements for the Wise Platform by designing scalable payments solutions, delivering demos and RFPs, driving revenue with BD teams, and aligning partner requirements with product and implementation teams. Act as trusted advisor to executives and technical stakeholders, validate end-to-end solution viability, and feed customer insights into product roadmaps.

Owner of North American regulatory and financial reporting for new products (including Wise Assets). Partner with Accounting, Compliance, and Controllers to deliver accurate monthly/quarterly/yearly reports, manage audits and exams, enforce financial controls, and scale systems and automated reporting processes. Provide ad-hoc analysis and support cross-functional stakeholders to ensure compliance with local accounting, regulatory, and tax requirements.