Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWe're looking for a Visual Designer to join our CRM team in London. You'll be helping our 60+ strong global CRM team run as smoothly as possible, to get millions of our customers excited about what Wise has to offer.
As a Visual Designer, you’ll be a key member of the CRM team, working collaboratively with our in-team designers and copywriters to deliver campaigns of the highest quality. You will be responsible for designing emails and comms that help Wise reach millions of customers around the world.
You have a passion for crafting visually compelling email campaigns for business customers, and a deep understanding of how integral design is to CRM performance. You’re a curious A/B tester, as well as an efficiency driver to spot opportunities to scale CRM Design to support our growing team.
As one of three designers in our team, you’ll be our go-to for Business customer (mostly sole traders or SMEs) emails, while also working on comms for personal customers.
Create visually appealing email templates that champion our brand guidelines and are laser-focused on our marketing objectives.
Present your work in a clear, compelling way that shows creative and thoughtful responses to brief
You’ll propose ideas for A/B Testing for understanding design’s impact on core CRM metrics.
You’ll contribute to our CRM Design System, and be responsible for scaling our design function in line with our growing CRM team.
Design and implement responsive layouts, animations and incorporative multimedia elements that provide optimal viewing experiences across various devices and email clients.
This role will give you the opportunity to:
Have Strategic Impact - your work with define how millions of Wise customers around the globe interact with the Wise brand, allowing you to shape a core pillar of the customer experience
Work with Autonomy - you’ll have the freedom to define processes and strategies for improving creative quality and team efficiency.
Be Analytical and Creative - you’ll get to balance data and creativity to measure the effectiveness of your team’s work
4+ years of experience in a similar role. CRM experience is essential.
Previous B2B experience
Strong portfolio of high-impact emails that demonstrate great typographic, layout, art direction and technical skills across all things email.
Proven experience in designing responsive email campaigns and templates.
Proficient in Figma
Knowledge of email software (e.g., Stripo, Braze).
Experience designing in multiple languages.
Excellent attention to detail and organisational skills.
Ability to work under tight deadlines and manage multiple projects and people simultaneously.
Strong communication and interpersonal skills.
Experience with email automation tools and CRM platforms.
Knowledge of email deliverability best practices and troubleshooting.
Desirable: Knowledge in HTML, CSS
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- 4+ years of experience in a similar role
- CRM experience
- Previous B2B experience
- Strong portfolio demonstrating high-impact email design, typography, layout, art direction, and technical skills
- Experience designing responsive email campaigns and templates
- Proficiency in Figma
- Knowledge of email software such as Stripo or Braze
- Experience designing in multiple languages
- Excellent attention to detail and organizational skills
- Ability to work under tight deadlines and manage multiple projects and people simultaneously
- Strong communication and interpersonal skills
- Experience with email automation tools and CRM platforms
- Knowledge of email deliverability best practices and troubleshooting
- Knowledge of HTML and CSS
Wise Compensation & Benefits Highlights
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Equity Value & Accessibility — Equity is broadly accessible through RSUs granted to all employees in addition to salary, aligning rewards with company performance. This company‑wide ownership stance is consistently highlighted in the benefits descriptions.
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Leave & Time Off Breadth — Paid time off is notably generous, with a global minimum of 33 days and 36 days listed for U.S. locations. After four years, a six‑week paid sabbatical plus a £1,000 stipend further strengthens time‑away benefits.
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Wellbeing & Lifestyle Benefits — Lifestyle support includes work‑from‑anywhere for up to 90 days per year after six months, flexible working principles, and a 24/7 Employee Assistance Program. Extras like three annual “Me Days” and a professional‑development allowance add quality‑of‑life value.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
