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Develop and maintain Ripple’s multi-region, multi-provider infrastructure and platform services. Build automation, monitoring, instrumentation, CI/CD pipelines, and lifecycle services while improving deployment reliability, scalability, security, and operational efficiency. The role partners with engineering teams to adopt DevOps practices, manage Kubernetes and cloud infrastructure, operate production systems, and automate environment provisioning, testing, and releases.

Design, deploy, and maintain multi-region, multi-provider infrastructure and platform services. Build automation, monitoring, instrumentation, CI/CD pipelines, and lifecycle services while improving reliability, scalability, security, and operational efficiency. Collaborate with engineering teams to deliver production-ready systems and advance DevOps practices.

Develops policies and procedures, builds Jira dashboards and Power BI reports, automates workflows, and supports ITIL-compliant process improvements. Reports on invoices, professional services KPIs, project milestones, resource risks, and migration timelines. Collaborates with DevOps, Finance, leadership, and internal stakeholders to improve operational efficiency, compliance, accountability, and reporting.

Lead end-to-end client implementations of Ripple Treasury solutions across Latin America and the United States. Manage scope, timelines, budgets, deliverables, resources, risks, governance, and client communications across multiple simultaneous projects. Coordinate cross-functional teams, banking integrations, and connectivity workstreams while ensuring alignment with client objectives. The role requires strong project leadership, organization, client engagement, and communication skills, along with business-level Spanish and existing U.S. work authorization.

Lead end-to-end recruiting for multiple business roles: source passive candidates, partner with hiring managers, run intake/interview/debrief processes, report progress, and deliver strong candidate experiences while executing hiring strategy.

Build and maintain full-stack payment features using C#/.NET services and React front ends. Own payment services, lead projects through rollout, modernize legacy code, implement automated testing and observability, collaborate across teams, participate in on-call support, mentor engineers, and contribute to hiring. The role requires strong backend development experience, familiarity with React, TypeScript, and SQL, and hands-on use of AI coding assistants.

Build and ship full-stack payment features using .NET services and React front ends. Own payment services, modernize legacy code, implement automated testing and observability, lead projects through rollout, collaborate with product and support teams, participate in on-call rotation, mentor engineers, and assist with hiring.

Coordinate end-to-end customer activations across Ripple products, working with Treasury, Compliance, Product Operations, Customer Support, Product, and Engineering teams. Guide institutional customers through setup, resolve blockers and edge cases, maintain data accuracy, report activation status, manage dormant accounts, and improve activation processes. The role requires strong investigation, coordination, documentation, communication, and compliance awareness in a fintech environment.

Coordinate end-to-end customer activations across Ripple products and global teams. Guide institutional customers through setup, investigate edge cases, resolve blockers, maintain data accuracy, report activation status, manage dormant accounts, and drive process improvements. The role requires strong coordination, communication, problem-solving, compliance awareness, and experience with fintech or payment operations.

Manage risk-based IT audits as part of the third line of defense, including interviews, risk and control assessments, evidence gathering, testing, workpaper preparation, and audit reporting. Evaluate internal control effectiveness, identify gaps, collaborate with Information Security and GRC teams, coordinate with external auditors and regulators, and present findings to senior management. Mentor junior staff and support their professional development.