At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Develop, recommend and update policies and procedures to improve performance. Build dashboards and reports in Jira for leadership analysis. Automate new workflows, collaborating with DevOps teams to improve efficiency and compliance with ITIL standards. Work with Finance teams to report internally on the progress of overdue client invoices. Create and implement monthly and ad-hoc reports for management on key findings and assessments. Identify and communicate any solutions resourcing risks, and ensure accountability from internal stakeholders to Ripple client success. Report on project/milestone completion to ensure resources are on track with go-live timelines for migration of acquired companies into Ripple.
Telecommuting permitted up to 100% per week. Candidate may live anywhere in the U.S.
40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.
MINIMUM REQUIREMENTS:
Must have a Bachelor’s degree in Business, Finance, Operations Management or a related field plus two (2) years of experience recommending and creating policies and procedures to improve company performance.
Must have 2 years of experience with treasury management systems or treasury workstation software.
Must have 2 years of experience using Kantata to report on project/milestone completion.
Must have 2 years of experience using PowerBI to enhance reporting with data visualizations.
Must have 2 years of experience reporting on professional services KPIs for internal executives.
Must have 2 years of experience with Jira, including all of the following:
- Automating workflows;
- Integrating AI tools within Jira;
- Building dashboards to track real-time performance with real-time stats;
- Conducting a comparative analysis of ticket KPIs across regions, workflows, or clients, and;
- Collaborating with DevOps teams to implement change control processes to improve efficiency and compliance with ITIL standards.
#LI-DNI
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Please find our California, UK/EU, Singapore, DIFC, ADGM, Australia, and Switzerland Applicant Privacy Notice for reference.
Skills Required
- Bachelor's degree in Business, Finance, Operations Management, or a related field
- Two years of experience recommending and creating policies and procedures to improve company performance
- Two years of experience with treasury management systems or treasury workstation software
- Two years of experience using Kantata to report on project and milestone completion
- Two years of experience using Power BI for reporting and data visualizations
- Two years of experience reporting on professional services KPIs for internal executives
- Two years of experience with Jira, including workflow automation, AI tool integration, real-time dashboards, ticket KPI analysis, and ITIL-compliant change control processes
Ripple Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ripple and has not been reviewed or approved by Ripple.
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Healthcare Strength — Healthcare coverage is considered comprehensive, with medical, dental, and vision often employer-paid from day one. Wellness resources such as EAP support, HSA/FSA options, and wellness stipends further strengthen the offering.
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Leave & Time Off Breadth — Time off options are broad, including flexible or unlimited PTO, paid holidays, sick and bereavement leave, sabbaticals, volunteer time, and company-wide recharge days. These practices are positioned to encourage collective rest and reduce burnout.
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Parental & Family Support — Parental leave is described as generous, complemented by family medical leave and fertility or family-forming benefits through specialized providers. These programs support diverse paths to parenthood and caregiving needs.
Ripple Insights
What We Do
Ripple provides one frictionless experience to send money globally using the power of blockchain technology. By joining Ripple’s growing global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets. Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and six continents.


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