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The Technical Integrator at Mitel will provide technical support for Trading Tables and address end-user requirements, ensuring system operability. Responsibilities include incident analysis, escalation, collaboration with third parties, and supporting service updates and tests.

As a technical support analyst, you will troubleshoot MS Teams Room and Cloud Contact Center solutions, manage customer requests via ITSM tools, perform updates and configurations, and ensure customer satisfaction by engaging with vendors and customers. You will also create a knowledge base and monitor service levels.

As a Contact Center Voice Application Developer at Mitel, you will design and develop voice applications and automated conversational flows, integrating them with external data sources. Required tasks include scripting development, collaborating with UX teams, performing tests, and creating documentation for production. The role demands expertise in Contact Center platforms and programming languages for system integration.

The Talent Acquisition & HR Specialist is responsible for recruiting across various positions, supporting HR functions, managing the onboarding and offboarding processes, and collaborating on resource planning. This role involves developing sourcing strategies, tracking candidate pipelines, and ensuring a positive experience for new hires.

The Named Account Manager is responsible for managing existing accounts and prospecting new business opportunities within the SLED and Healthcare verticals. The role focuses on consultative sales, relationship building, and achieving sales targets through collaboration with partners and cross-functional teams.