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Manage teams to meet SLAs, provide coaching, handle escalations, and ensure compliance with policies. Build relationships with management and improve team performance.

As a Service Academy Trainee, you will undergo a 4-month training program to learn about employee benefits and client servicing, ultimately managing customer relationships post-training.

The Senior CX Strategist will guide teams in discovery and vision-setting for customer experiences, utilizing design strategies and user research to enhance product segments and journey management.

The Senior UX Strategist will guide cross-functional teams in defining user experience strategies, utilizing human-centered design to enhance customer engagement across MetLife platforms, and ensuring business objectives are met through effective UX practices.

The AVP, Control Functions Technology will lead technology strategies for internal audit and drive innovation in risk management, collaborating with business units to deliver data-driven solutions.

The AVP, Brand Expression will lead brand creative strategy, manage teams, ensure brand consistency, and collaborate across departments to drive creative initiatives.

The AVP & Actuary oversees risk management for retirement products, leads assessments, and ensures effective pricing strategies while collaborating across teams.

The AVP of Operational Resilience is responsible for enhancing MetLife's resilience capabilities, overseeing critical business services, and collaborating with risk management partners to ensure effective response to disruptive events.

The role involves software testing, including writing test plans, executing various testing types, and familiarizing with Agile processes and tools.

The Software Engineer I role involves implementing AI solutions, utilizing multiple tech stacks, AI frameworks, and developing applications on cloud platforms.