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Lead implementation and delivery of offer optimization, dynamic pricing, and revenue management solutions for airlines. Act as SME across modelling, data gathering/validation, customer training, and solution adoption while guiding teams, collaborating with OR/modeling groups, and supporting post-cutover maintenance and RFP/sales activities.

Lead global SOX program and technology risk monitoring, direct risk-based operational audits, remediate control deficiencies with stakeholders, mentor audit staff, and implement AI, automation, and analytics to modernize audit testing and reporting.

The Sales Operations Automation Specialist will improve efficiencies in Sales Operations through automation and AI, developing solutions for reporting and data processes.

Lead and grow Sabre's strategic airline relationship with JetBlue by driving renewals, expanding product adoption, and coordinating cross-functional teams. Negotiate complex contracts, promote advanced retailing, dynamic pricing and NDC solutions, and apply generative AI and analytics to account planning and reporting to deliver commercial outcomes.

Manage partner integrations and operational escalations, guide partner developers on REST and SOAP API implementations, collaborate with product and engineering to remove integration blockers, streamline support processes to improve stability and response times, and use generative AI and automated diagnostic tools to accelerate troubleshooting and documentation.

Lead and manage a multidisciplinary team providing 24/7 Level 1 support for Sabre Red 360 and related applications. Own KPIs, staffing, coaching, incident supervision, customer escalations, process improvements, and cross-functional coordination to ensure stable, high-availability operations and strong customer relationships.

Guide regional clients through implementation, integration and testing of travel technology solutions. Deliver technical workshops and API demonstrations, troubleshoot multi-vendor systems (including GDS), drive product adoption, and partner with sales and product teams to translate technical details into business value using generative AI and automation tools.

Support and maintain reservations services by providing on-call incident response, building monitoring/alerting in GCP, improving reliability through SRE practices, automating CI/CD and infrastructure, assisting deployments and change management, addressing operational risks (PCI, capacity, cost), and mentoring teams.

Lead techno-functional implementations of airline revenue management, dynamic pricing, and offer optimization solutions. Act as SME across project lifecycle, lead data gathering/validation, collaborate with OR/modeling teams, train airline analysts, support adoption and post-cutover maintenance, and contribute to RFPs and sales scoping. Frequent customer meetings and 30–50% travel required.

Lead administration and execution of global sales incentive plans: calculate commissions and payouts, resolve commission inquiries, validate calculations, perform benchmarking and impact analysis, track plan performance, partner with Finance, HR and Sales, and drive process automation and plan improvements.