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The Business Process Consultant will lead workshops and guide customers in optimizing their IT Operations and Asset Management processes using ServiceNow products. This role involves collaborating with stakeholders to enhance process efficiency and ensuring that user requirements are well documented and tested. The consultant will also mentor other team members and support clients throughout the project lifecycle.

The role involves becoming a process expert in Security Operations, using ServiceNow products to support IT Security teams. Responsibilities include driving process definition, leading design workshops, managing user stories, supporting testing, and continuous improvement. The consultant will also engage with clients and deliver training.

As a ServiceNow ITSM Consultant, you will act as a process expert to enhance IT departments' efficiency using ServiceNow products, facilitate workshops, gather business requirements, guide clients through testing and implementation, mentor team members, and support customer needs during engagements. Up to 50% travel may be required.

The Team Leader is responsible for providing technical support in infrastructure services, contributing to infrastructure projects, and participating in monitoring and troubleshooting systems. The role includes developing documentation and applying problem-solving abilities to meet departmental needs while enhancing technical skills.

The Sr. Manager of Global Brand Marketing & Sponsorships is responsible for developing and executing marketing plans that align with corporate strategy, managing a team of marketing professionals, conducting market research, and running multi-channel marketing campaigns. This role also involves monitoring performance and cultivating relationships with external partners.

The Analyst I in Infrastructure Services will provide technical support, assist in infrastructure projects, monitor systems, and address challenges. Responsibilities include documentation, troubleshooting, and developing technical skills while following best practices in service delivery.

The ServiceNow Strategic Portfolio Management Consultant will support Portfolio and Program Management teams by utilizing ServiceNow's SPM products, leading design workshops, guiding clients through documentation and testing phases, and ensuring alignment with business strategies. This role requires strong communication skills and a focus on continuous improvement of processes.