Top Tech Jobs & Startup Jobs

Lead analysis and design of automated systems to solve complex business problems. Develop integrations, convert data, configure system settings, plan and execute unit/integration/acceptance testing, produce specifications, document procedures, and lead cross-functional teams while consulting with internal and external stakeholders.

Serve as primary client contact for named accounts, driving renewals, upsells, and customer satisfaction. Develop and execute success plans, coordinate delivery of solutions, analyze customer data and health, manage SLAs/KPIs, support complex multinational accounts, and collaborate with sales and cross-functional teams to meet revenue and cost-reduction goals.

Provide advanced post-sales technical support and escalation management for Zebra hardware (printers, scanners, mobile computers, RFID). Troubleshoot systems remotely and onsite (50% in-country), mentor Level 1 staff, create knowledgebase content, liaise with engineering and product teams, and participate in trainings and beta programs to improve customer satisfaction and support processes.

Lead and execute complex customer deployments of Android and cloud solutions: architect integrations, develop and debug code (device-to-cloud), optimize workflows, run pilots, mentor engineers, and drive product success while using AI-assisted development tools.

Designs and validates embedded hardware from concept to production for RFID and related products. Leads DSP/ARM-based hardware development, digital and analog system design, high-speed PCB and RF schematic/layout, testing and documentation, and supports manufacturing, regulatory testing, and cross-functional teams.

Lead design and delivery of cloud-native AI platforms and AIOps solutions. Drive PoCs, scale LLM/RAG/agent architectures across GCP and Azure, mentor engineers, embed AI governance, integrate security and CI/CD, and align roadmaps to business outcomes.

Support the Digital Content team by performing content tool tasks, basic audits, formatting, tagging, and minor fixes. Assist with documentation, localization readiness, data collection, and AI initiative coordination. Work under senior guidance to maintain knowledge system health and improve content consistency for self-service and agent-assisted experiences.

Support the Support Experience & Adoption team by designing promotional visual assets, performing quality assurance on digital guides and videos, auditing the support portal, and tracking project deliverables. Work closely with the Senior Service Adoption Specialist to drive user adoption and ensure consistent, high-quality support center experiences.

Lead and launch Zebra's Android Developer Experience function: set API/SDK standards, chair DevEx council, evangelize platform, build tooling, training, and roadmap, and enforce release quality to accelerate adoption and developer productivity.

Provide technical support to customers via phone, email, and chat; troubleshoot hardware/software and wireless issues; document interactions; manage multiple tickets; escalate complex problems; collaborate with team and supervisors; communicate technical solutions clearly and demonstrate strong customer service and leadership qualities.