Intern, Creative Communications & Project Coordination (Support Experience & Adoption)

Posted Yesterday
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Penang, Daerah Timor Laut, Penang, MYS
In-Office
Internship
Information Technology • Logistics • Software
The Role
Support the Support Experience & Adoption team by designing promotional visual assets, performing quality assurance on digital guides and videos, auditing the support portal, and tracking project deliverables. Work closely with the Senior Service Adoption Specialist to drive user adoption and ensure consistent, high-quality support center experiences.
Summary Generated by Built In

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.


You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

We are seeking a creative, detail-oriented intern to support our user experience and adoption initiatives. You will design visual assets for campaigns and events, perform quality assurance on digital content, and audit our support platforms—gaining hands-on experience blending creative execution with operational support.

About The Role:
The Support Experience and Adoption team at Zebra Technologies is dedicated to pioneering digital-first, self-service solutions and driving adoption across the Zebra Support Center (support.zebra.com).


As an intern, you will be the creative engine and organizational backbone for several of our high-priority end-of-year and 2027 kick-off initiatives. You will work closely with our Senior Service Adoption Specialist to design promotional assets, quality-check digital guides and videos, and ensure our support portal delivers a seamless user experience.


Key Skills and Competencies:                                                                                                                                                   

  • Design Skills: Proficiency in design tools such as Canva, Adobe Creative Cloud (Illustrator, Photoshop, etc.), or similar software.
  • Attention to Detail: A sharp eye for catching visual inconsistencies, typos, or outdated information during quality assurance and website audits.
  • Project Management: Strong organizational skills with the ability to track multiple deliverables (like video production timelines) and meet deadlines.
  • Adaptability: Comfortable working in a fast-paced tech environment and eager to learn about new tools (like Pendo) and support center operations.                                                                          
     

Qualification:               

  • Currently pursuing a degree in Graphic Design, Visual Communications, Digital Media, Marketing, or a related creative field.

                                                                                                                                                            

Work Environment: Hybrid

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

Skills Required

  • Proficiency in design tools such as Canva or Adobe Creative Cloud (Illustrator, Photoshop)
  • Currently pursuing a degree in Graphic Design, Visual Communications, Digital Media, Marketing, or a related creative field
  • Strong attention to detail for catching visual inconsistencies, typos, and outdated information
  • Project management and organizational skills to track multiple deliverables and meet deadlines
  • Adaptability and willingness to learn new tools (e.g., Pendo) and support center operations
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The Company
HQ: Lincolnshire, IL
8,760 Employees
Year Founded: 1969

What We Do

Zebra empowers those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge -- an edge that translates to delighted customers, good patient outcomes and superior business results. As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.

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