Top Tech Jobs & Startup Jobs

Provide administrative support to sales and business development: monitor order status, ensure timely delivery, verify artwork with customers and art team, process sample requests and quotes, collaborate with suppliers, and handle customer communications via phone, chat, and email to ensure accuracy and satisfaction.

Lead onboarding and credentialing for direct and channel clients with the three credit bureaus, process renewals, manage vendor credentialing, troubleshoot account/ordering issues in EMS, and mentor junior team members while supporting higher-level compliance and documentation tasks.

The EAS Specialist III ensures operational success of cloud-based applications, manages troubleshooting, coordinates software updates, and mentors team members while working a rotational schedule.

The EAS Specialist III provides training and mentoring, monitors production applications, troubleshoots issues, and manages operational activities related to ITMS environment.

Design and validate new and existing products for manufacturability and cost; create specifications, BOMs, routes, and testing; support product introduction, revisions, and aftermarket; coordinate with product management, operations, and fulfillment.

Responsible for implementing Deluxe solutions, managing multiple small projects, customizing software, testing systems, and preparing status reports.

Respond to merchant requests and escalations, manage retention calls and logs, analyze cancellation reasons, collaborate with Sales and Operations, follow policies to retain accounts, and follow up until merchant issues are resolved.

Perform and manage client software implementations, configuring applications, entering client data, testing systems, documenting defects, and coordinating with project teams. Handle multiple small projects concurrently, validate estimates, and provide status updates to project managers and clients. Ensure solution quality and assist on larger, complex projects as needed.

Conduct inbound/outbound phone sales, learn sales process under an Inside Sales Manager, identify merchant needs, close sales, and meet sales objectives while developing skills for advancement.

Handle inbound calls about PCI compliance standards, fees, and online compliance documents; resolve inquiries and complaints; record interactions in the merchant system; assist overflow queues; support internal and external customers; use internal applications and Microsoft Office.