Inbound Sales Representative

Posted 12 Days Ago
Be an Early Applicant
Calabasas, CA, USA
In-Office
24-25 Hourly
Junior
Information Technology • Payments • Software
The Role
Handle inbound calls from existing MyCorporation clients, discover needs, provide consultative solutions, close sales, manage accounts, maintain accurate customer records, and follow up on leads to build pipeline.
Summary Generated by Built In

Why Join Us


Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.


  • We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
  • We offer competitive benefits starting on day one, designed to support your life both in and out of work.
  • 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Primarily responsible for inbound calls from clients that have connected with MyCorporation previously.  Review client needs when they are calling.  This is a consultative relationship.  Place order ensuring accuracy of order and follow up with customer. 

  • Responsible to do the discovery for client call.  Once there is an understanding of client needs and MyCorporation ability to solve need, responsible to close the sale ensuring all the client’s needs are met.   

  • Account management of customer base.  Responsible to understand what sales have been converted and follow up with customer if the conversation has not happened.  Continue to understand customer needs and if there are solutions to solve those needs. 

  • Efficiently enter accurate and detailed records of customer interactions and actions taken.  Confirm with customer that information is accurate and entered into the internal system. 

 

Basic Qualifications:

Education and Experience: HS/GED and 2 years  experience in inside sales and administrative work.  

Experience with Microsoft Office skills (Outlook, Excel, Word)

 

Preferred Qualifications:

Education: Associate Degree

Experience: Exceptional phone and interpersonal skills.  Strong written and verbal communication skills.

Critical Knowledge/Skills/Abilities

  • Builds rapport with clients, team members and leadership
  • Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
  • Takes a consultative approach and puts customer’s needs first
  • Is able to find leads and build a strong pipeline
  • Takes accountability for their actions, progress and results

Additional Basic Qualifications:

Must be 18 years of age or older

Compensation

The compensation range for this position is $24.00 - $25.00 hourly. This position will be eligible for an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

  • Healthcare (Medical, Dental, Vision)

  • Paid Time Off, Volunteer Time Off, and Holidays

  • Employer-Matched Retirement Plan

  • Employee Stock Purchase Plan

  • Short-Term and Long-Term Disability

  • Infertility Treatment, Adoption and Surrogacy Assistance

  • Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
 

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

Skills Required

  • High School diploma or GED and 2 years experience in inside sales and administrative work
  • Experience with Microsoft Office (Outlook, Excel, Word)
  • Must be 18 years of age or older
  • Associate Degree
  • Exceptional phone and interpersonal skills
  • Strong written and verbal communication skills
  • Consultative selling: understand client needs and match product features to solutions
  • Account management and pipeline development; follow up on converted and potential sales
  • Accurate and efficient entry of detailed customer interaction records and confirmation with customers
  • Takes accountability for actions, progress, and results; builds rapport with clients and team

Deluxe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deluxe and has not been reviewed or approved by Deluxe.

  • Retirement Support The company provides a 401(k) with employer matching and an employee stock purchase plan, with access beginning quickly for many roles. The 401(k) match, paused during the pandemic, has been reinstated, signaling continued support for long‑term savings.
  • Leave & Time Off Breadth Flexible time off, paid holidays, and paid volunteer time are available, with benefits often starting on day one. Parental leave, adoption and surrogacy assistance, and family medical leave expand time‑off support across life stages.
  • Healthcare Strength Medical, dental, and vision coverage are provided with day‑one eligibility in many cases. Additional resources like disability coverage, an employee assistance program, and multi‑dimensional well‑being support bolster the core health offering.

Deluxe Insights

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The Company
HQ: Minneapolis, MN
5,001 Employees
Year Founded: 1915

What We Do

We help enterprises, small businesses and financial institutions deepen customer relationships through trusted, technology-enabled solutions. Here at Deluxe, we help you unlock your potential so that your business successfully grows and thrives which positively impacts our communities all around. Our innovative payments, data and marketing solutions help you Accelerate Growth, Enable Payments and Empower your SMB Relationships. Accelerate Growth – With us, we propel your business forward with data-driven customer acquisition and multi-platform marketing toolkits; accelerate customer acquisition through our targeted data driven marketing campaigns and build brands through our customized, brand compliant web storefronts, promotional products, print services, and retail packaging services. Enable Payments – Our technology solutions enable you to send and process payments more easily. With us, you can optimize your order to cash processes with Lockbox, integrated receivables and bill pay, as well as improve your payer and payee experience with our secure and convenient check products and flexible digital payments. Empower Small Business Relationships – We help empower your small business with tools to start, run, grow and operate the business. We help increase revenue with promotional products, data driven and print marketing and retail packaging as well as support in managing income with our checks and forms, digital payments, and remote deposit capture. We also assist in protecting and branding businesses with logo design, trademark filings and websites and hosting services along with assisting in managing HR and Operations using our incorporation services, and payroll and human capital management. Unlock your potential: www.deluxe.com

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