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Designs, implements, tests, and transitions secure endpoint solutions across physical, virtual, and cloud environments. Responsibilities include enterprise MDM, profile management, encryption, patching, automation, VDI troubleshooting, configuration compliance, architecture analysis, technology evaluations, documentation, and engineering-to-operations transition. The role supports modernization of classified IT infrastructure for the Defense Intelligence Agency and requires collaboration with operations teams and government stakeholders.

Designs, integrates, tests, and transitions secure enterprise email and collaboration services across on-premises, cloud, and Microsoft 365 environments. Responsibilities include Exchange, Outlook, SharePoint, PKI, authentication, retention, archiving, compliance, resiliency, RMF authorization, troubleshooting, migration planning, documentation, and engineering-to-operations transition. The role supports classified intelligence environments, develops test cases and design artifacts, evaluates technologies, and collaborates with operations and government stakeholders.

Designs, implements, validates, and maintains enterprise storage architecture for a Defense Intelligence Agency IT infrastructure program. Responsibilities include storage capacity and performance planning, disaster recovery and backup procedures, architecture analysis, technology evaluations, testing, accreditation support, technical documentation, troubleshooting, equipment strategy, and transition of engineered solutions to operations. Requires collaboration with government stakeholders and operations teams to ensure secure, reliable, resilient infrastructure.

Lead a 5–10-person Agile DevSecOps and system administration team supporting complex government environments. Define the platform vision, write feature acceptance criteria, manage Agile delivery, and communicate with customers. Contribute to CI/CD pipeline design, automation, cloud deployment and troubleshooting, platform resiliency, automated testing, and organizational best practices. Mentor junior developers and independently complete software development tasks while supporting AWS, Kubernetes, Ansible, Helm, Linux, and government DevSecOps requirements.

Leads enterprise risk management for a global Department of State IT support program. Responsibilities include establishing risk frameworks, managing risk and issue registers, coordinating mitigation and POA&M remediation, directing status reporting and dashboards, developing program management plans and WBS structures, and advising senior government stakeholders on risk-based decisions.

Leads quality management for a large-scale federal IT service delivery contract supporting over 40,000 users. Develops and maintains quality plans, performance metrics, customer experience programs, SOPs, knowledge management practices, and continuous improvement initiatives. Analyzes performance data, identifies service deficiencies, drives corrective actions, and communicates results to government stakeholders and senior leadership. The role may supervise others and requires an active Secret clearance.

Leads enterprise data and infrastructure architecture, capacity management, IT service portfolio transformation, analytics dashboards, and technology standardization for a Department of State mission-support program. The role governs architecture, evaluates modernization and migration risks, applies AI/ML and predictive analytics, establishes infrastructure standards, and provides technical and management leadership. Active Secret clearance and extensive enterprise architecture experience are required.

Supports federal contract closeout operations by coordinating documentation, de-obligations, payment and audit verification, closeout paperwork, records tracking, SharePoint updates, and file retention or destruction. Collaborates with contracting officers, finance personnel, vendors, DCAA, DCMA, and other stakeholders while maintaining accurate contract inventories and preparing files for approval and audits.

Leads enterprise quality management for a global IT service delivery program supporting the Department of State. Responsibilities include developing quality management plans, establishing quality standards and performance metrics, directing customer experience programs, managing SOPs and quality controls, conducting assessments and root cause analysis, and implementing continuous improvement. The role provides technical and management leadership across operations, engineering, service management, program leadership, and government stakeholders.

Deploys, operates, and maintains enterprise database services across mission-critical, multi-network environments. Responsibilities include configuring highly available and clustered databases, monitoring performance and capacity, troubleshooting Tier 2 incidents, patching, managing access controls, executing backups and migrations, enforcing encryption, supporting DBAs and application teams, developing test scripts, documenting procedures, and coordinating with engineering and government stakeholders. The role also supports disaster recovery, acceptance testing, Blue/Green deployments, compliance activities, and continual service improvement.