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Define certification bases and air system certification plans; coordinate with technical teams and authorities; evaluate design modifications and approve flight test clearances; manage airworthiness documentation for deliveries; lead continued airworthiness monitoring and handle occurrence reports; approve service bulletins and participate in product safety committees.

Design and implement automated software delivery and DevOps cloud solutions, ensure robustness, performance and security, integrate solutions into customer IT environments, work in an agile scrum team, and drive technical requirements with stakeholders for coherent end-to-end solutions.

Define certification basis and air system certification plans; coordinate with technical teams and airworthiness authorities; evaluate and approve design changes and flight test clearances; manage airworthiness documentation and continued airworthiness activities; approve service bulletins and participate in product safety committees.

Manage day-to-day administration of AFHS/AFS contract portfolio including documentation review, data entry, invoice/credit note preparation, overdue follow-up, reporting, liaising with global managers, and supporting systems/process improvements.

Provide personnel administration support in Reward Operations: manage personal data and certificates in Workday, handle long service awards, process public transport reimbursements, support temporary/early career worker integrations, respond to employee requests via mailbox/ticketing, and perform monthly payroll controls.

Support creation and maintenance of CI/CD pipelines, automate infrastructure with IaC, manage cloud and on‑prem environments, monitor and troubleshoot performance and security, and assist with deployments. Travel may be required.

Own the ML lifecycle from design to production: develop and optimize ML/DL models (CV, NLP, LLMs), build MLOps pipelines, deploy and monitor models in cloud/edge environments, collaborate with data scientists and product teams, and evaluate new AI technologies for engineering applications.

Support customer account management by organizing regular meetings and visits, providing information on support and services, collecting feedback, monitoring service performance per customer, and launching or piloting required action plans while maintaining compliance and integrity.

Lead execution of pilot and technician training contracts, including complex flight operations training. Develop contract delivery strategy aligned with financial and customer-satisfaction targets. Lead and develop the operations team, set and monitor KPIs, harmonize processes with central functions, run operational reviews, ensure governance, compliance awareness, and drive customer satisfaction.

Lead definition and design of target functional architecture for Airbus Helicopters PLM. Author Solution Architecture Dossier, align IT, Methods & Tools and business, ensure compliance, maintain PLM backbone robustness during transformation, and enforce SLAs and user-centric performance.