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The IT Systems Analyst will manage SAP Sales & Service Cloud and SAP SD projects, ensuring seamless operations and enhancing customer experience while aligning with digital strategies.

Manage repair/spares orders from creation to delivery, liaise with RMAF and internal stakeholders, coordinate inbound/outbound shipments and customs clearance, create repair notifications, follow up with freight forwarders and warehouses, resolve logistical blockages, and ensure contractual and export-control compliance.

Support development and adoption of 3DX Collab tools for the Airframe Digital Twin: analyze As-Is processes, define To-Be solutions, coordinate stakeholders, perform end-to-end functional testing, validate toolsets, drive process improvements, support digitization and automation, and provide training and reporting.

Lead and manage MDO-focused technical projects for airframe structures, guide cross-functional teams to integrate and automate physics solvers, perform business acceptance testing, drive industrialization and scaling of optimization and surrogate-model solutions, manage stakeholders and subcontractors, and contribute to methods and platform strategy for structural sizing and optimization.

Lead ERP CoE Quality for Airbus India, owning end-to-end validation, release stability, and quality governance for SAP S/4HANA. Drive shift-left validation, automation, TDM compliance, cross-functional stakeholder alignment, and talent development while advancing data and AI capabilities.

Provide engineering support between A320 Chief Engineer, design offices, manufacturing and quality: create/approve design corrective actions, repairs, rework and temporary aircraft definitions; perform basic stress calculations and repair design; lead troubleshooting during structural assembly; manage design changes and configuration control throughout manufacture and flight line activities.

Manage sales and support activities for assigned sales area: develop account plans, collect market intelligence, meet sales targets and budgets, create pricing/quotations, report forecasts, support cross-/up-selling, liaise with Product Marketing, and ensure compliance with company policies and IT systems (SAP, SVA, Business Objects).

Provide first-line technical support and troubleshooting for digital platforms; coordinate with IT and vendors to resolve issues; manage user access and permissions; assist with deployments and testing; monitor platform performance; create documentation and training; gather user feedback; support digital transformation and ensure compliance with data protection and IT policies.

Lead and manage Airbus Helicopters Polska engineering organization: set technical strategy, oversee budgets and KPIs, ensure quality/cost/delivery targets, align cross-site teams, mentor staff, support project execution, and report to Managing Director while ensuring safety and regulatory compliance.

Respond to customer inquiries and process orders for aircraft spare parts. Handle order entry, sourcing escalation, backorders, logistics, and provide information on availability, cost, returns, and delivery. Support sales/finance reconciliation, liaise with technical/engineering teams for technical inquiries, and build customer relationships to ensure satisfaction.