Job Description:
Airbus Defence and Space is looking for a
Digital Site Coordinator (d/f/m) WunstorfYour location
Wunstorf is located in the immediate vicinity of Hanover, the state capital of Lower Saxony and directly on the Steinhuder Meer. Whether kitesurfing, hiking or going to the theater - this region offers a high recreational value and the full range of cultural opportunities as well as excellent medical care. The workplace is located at the air force base with direct contact to customer and product.
Our Benefits for You
Fair Compensation & Extras: Attractive remuneration and individual additional benefits, such as company pension schemes, mobility offers (e.g., bike leasing), or corporate discounts with partner companies in accordance with our current guidelines.
Time for You (and Your Loved Ones): 30 days of annual leave based on our collective agreement (35-hour week); work-life balance through flexible working hours (flextime), mobile working, part-time options, job sharing, and sabbatical opportunities.
Growth Made Easy: Excellent professional development opportunities and international, group-wide career perspectives.
Feel Good at Work: On-site company doctor; comprehensive health programs
Job Summary
The Digital Site Coordinator will play a crucial role in ensuring the optimal functioning and user experience of our digital platforms and tools in Wunstorf site. This position involves both technical support and coordination, acting as a key liaison between end-users, IT teams, and external digital service providers.
Job Responsibilities:
Provide first-line technical support and troubleshooting for various digital platforms and tools used by employees (e.g., internal portals, collaboration tools, specific departmental applications).
Coordinate with internal IT departments and external vendors to resolve complex technical issues, escalate problems as needed, and track resolution progress.
Manage user access, permissions, and profiles for designated digital systems, ensuring compliance with company security policies.
Assist in the implementation, testing, and deployment of new digital tools and platform updates, providing user training and documentation as required.
Monitor the performance and stability of digital platforms, identifying potential issues and proposing proactive solutions.
Gather user feedback and requirements to contribute to the continuous improvement of digital services and tools.
Create and maintain comprehensive documentation, user guides, and FAQs for digital platforms and processes.
Support the company's digital transformation initiatives by promoting the adoption and effective use of digital solutions.
Participate in digital project meetings, representing the end-user perspective and ensuring effective communication.
Ensure all digital activities comply with data protection regulations and internal IT policies.
Job Qualifications
Bachelor's degree in Information Technology, Computer Science or a related field.
Proven experience (2+ years) in a technical support, digital coordinator, or similar role, preferably within a large organization.
Strong understanding of various digital platforms and collaboration tools.
Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Experience in creating clear and concise technical documentation and user guides.
Ability to work independently and as part of a team in a fast-paced environment.
Proactive attitude with a strong focus on user satisfaction and continuous improvement.
Fluency in English and German (written and spoken) is required.
Knowledge of ITIL frameworks or similar service management methodologies is a plus.
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This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Defence and Space GmbHEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
DigitalBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Bachelor's degree in Information Technology, Computer Science or related field
- Proven experience (2+ years) in technical support, digital coordination, or similar role
- Fluency in English and German (written and spoken)
- Strong understanding of digital platforms and collaboration tools
- Experience creating technical documentation, user guides, and FAQs
- Excellent problem-solving skills and ability to troubleshoot technical issues
- Strong communication and interpersonal skills; ability to explain technical concepts to non-technical users
- Ability to work independently and as part of a team in a fast-paced environment
- Knowledge of ITIL frameworks or similar service management methodologies
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
