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The Lead, Front Desk Team is responsible for providing VIP customer service to patients and customers, ensuring a seamless check-in process, resolving issues and concerns, managing patient data, and maintaining a clean and organized center environment. They also support Care Facilitators, oversee scheduling, handle financial transactions, and troubleshoot operational issues.
The Referral Coordinator is responsible for managing patient referrals, scheduling appointments, coordinating care transitions, and providing exceptional customer service to internal and external customers in a healthcare setting.
The Front Desk Team Lead is responsible for providing VIP customer service to patients and customers, ensuring a seamless check-in process, resolving patient issues, preparing the center for arrivals, guiding and supporting Care Facilitators, and maintaining center standards and supplies.
The Insurance Verification Specialist serves as the primary point of contact for patient referrals, coordinates appointments, communicates with healthcare providers, and ensures seamless transitions of care for patients. They are responsible for utilizing web-based insurance platforms to generate referral authorizations and provide exceptional customer service to both internal and external customers.
The Front Desk Scheduler at ChenMed is responsible for checking patients in and out of the medical clinic, scheduling appointments, providing administrative support, and delivering exceptional customer service. They also serve as the gatekeeper for PCP and Specialists schedules and assist with patient transportation logistics.
The Associate Market General Manager is responsible for directing and administering the day-to-day operations of multiple medical centers, overseeing budgets, staffing, and patient care. They lead in providing overall direction to the market and work closely with clinical leadership to ensure goals are met.
The Talent Acquisition Coordinator will support the Recruiting Team by efficiently executing administrative duties, actively participating in interview scheduling and onboarding processes, and providing recruitment support for all openings across the business.
The Associate Market General Manager directs and administers the day-to-day operations of multiple medical centers, overseeing budget management, staff development, growth strategy, and customer service excellence. They lead in ensuring operational, economical, and people-related goals are met, partnering with clinical leadership to achieve patient care and business objectives.
The Market General Manager directs and administers the day-to-day operations of multiple medical centers, focusing on operational, economical, and people-related goals. They lead in providing overall direction to the operation and administrative aspects of the market, partnering closely with clinical leadership to ensure patient care and service exceed expectations. The role involves budget management, team leadership, growth strategy, and customer resolution.
The Referral Coordinator is responsible for serving as the primary point of contact for patient referrals, coordinating appointments, ensuring timely processing, and providing extraordinary customer service. They work closely with patients, providers, and external entities to facilitate seamless transitions of care.
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