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Lead the Customer Insights team to develop customer strategies through data analysis, conduct market research, and collaborate cross-functionally. Oversee data solutions and analytics while managing a team of professionals.

The ESIS Claims Representative is responsible for managing workers' compensation claims, ensuring compliance, maintaining documentation, and communicating with stakeholders while delivering exceptional customer service.

Manage an inventory of accident, health, and travel claims by reviewing documentation, investigating losses, interpreting policy language, setting reserves, preparing coverage letters/reports, communicating with claimants and providers, escalating exposures or fraud, and ensuring timely, compliant claim resolution and quality customer service.

Lead client experience initiatives, manage onboarding processes, oversee training, and coordinate corporate events while ensuring compliance with regulations.

Chubb is seeking a Policy Search Associate. Responsibilities and qualifications are to be determined.

Lead design, delivery, and evaluation of talent development and learning programs across a matrixed organization. Partner with stakeholders to create online and blended curricula, manage LMS content and vendors, deliver virtual and in-person training, analyze learning effectiveness using Excel and Power BI, and promote adoption. Manage projects, relationships, and timelines while applying instructional design and data-driven recommendations.

Provide policy servicing and underwriting support for Global Casualty: register premiums, issue policies, process enrollments and endorsements, monitor queues, report system issues, maintain procedural compliance, support audits, and assist branches and clients to ensure timely, accurate policy administration.

Analyze and document underwriting workflows, collaborate with Product Owners and SMEs to design optimized AI-driven underwriting solutions, translate business needs into actionable requirements, manage change and UAT, evaluate product outcomes, and support solutions from inception through deployment to ensure business value.

Lead integration and product quality assurance for AI-driven P&C underwriting solutions. Translate underwriting business needs into clear requirements, coordinate cross-functional teams, drive issue resolution, support lifecycle from inception to deployment, and recommend workflow optimizations using underwriting expertise.

Serve as the primary business liaison for Chubb’s ServiceNow Hub: capture and prioritize requirements, manage demand intake and portfolio governance, report progress and risks to executives, drive release planning and OKRs, and support change adoption across stakeholders and delivery teams.