Talent Development Business Partner

Posted 6 Days Ago
Be an Early Applicant
4 Locations
In-Office
85K-100K Annually
Mid level
Insurance
The Role
Lead design, delivery, and evaluation of talent development and learning programs across a matrixed organization. Partner with stakeholders to create online and blended curricula, manage LMS content and vendors, deliver virtual and in-person training, analyze learning effectiveness using Excel and Power BI, and promote adoption. Manage projects, relationships, and timelines while applying instructional design and data-driven recommendations.
Summary Generated by Built In

Chubb Benefits is seeking a Talent Development Business Partner to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

 

JOB SUMMARY:

The Talent Development Business Partner plays a key role in supporting Chubb Benefits and broader Chubb priorities by leading talent and learning initiatives that strengthen employee capability and growth. This role partners closely with managers, employees, HR, and other stakeholders across a matrixed organization to design, deliver, and improve learning solutions that support business needs.

 

This position requires a strong mix of talent development expertise, learning design, program implementation, communication, and the ability to market learning initiatives effectively. The ideal candidate is highly organized, collaborative, and comfortable working independently while managing multiple priorities. 

 

KEY FOCUS AREAS

  • Support Chubb Benefits and broader Chubb priorities through talent and learning initiatives.

  • Serve as a primary contact for multiple internal teams in a matrixed environment.

  • Bring expertise in talent development, learning design, program implementation, communication, and learning initiative promotion.

  • Use strong project management, time management, relationship management, and problem-solving/critical thinking skills.

  • Apply intermediate to advanced Excel and Power BI skills, AI literacy, and the ability to interpret raw data for senior leadership.

  • Be detail-oriented, strategic, curious, and able to quickly learn complex business processes and systems.

  • This role supports Chubb Benefits / Chubb priorities by leading key talent and learning and development initiatives.


QUALIFICATIONS AND RESPONSIBILITIES

  • Develop and implement talent development programs that build employee skills and capabilities.

  • Create an engaging environment that supports employee growth and retention.

  • Partner with stakeholders to design and deliver online and blended learning programs.

  • Serve as content and program owner for learning initiatives.

  • Develop content independently or with Instructional Design and external vendors.

  • Partner with the LMS Administrator to build workshops and curricula.

  • Schedule and deliver training, and coordinate delivery as needed.

  • Update materials, gather SME feedback, and monitor usage and adoption.

  • Recommend learning approaches based on research and feedback.

  • Analyze learning effectiveness and share recommendations for improvement.

  • Manage project timelines, dependencies, and risks in an agile environment.

  • Build strong relationships across all levels and functions.

  • Communicate clearly through writing, presentations, and solution-focused communication.

  • Work under deadlines, manage priorities, and deliver high-quality results.

  • Apply strong analytical and problem-solving/critical thinking skills.

  • Quickly analyze information, develop curriculum outlines, and draft training content.

  • Deliver virtual programs through platforms such as WebEx.

  • Use Microsoft Office tools, including Excel and Power BI.

  • Follow content approval processes, including SME and Legal review.

  • Facilitate in-person programs as needed.

  • Some travel may be required, up to 25%.

 

 

PREFERRED EDUCATION and Skills

  • BS/BA degree (or equivalent experience/certifications) in Human Resource Development, Instructional Design, Learning and Development, Training and Development or related field preferred.

  • Talent Development/Management and/or program design experience: conduct needs analysis, create PowerPoint presentations for live and virtual training, using eLearning software, and writing job aids/user manuals.

  • Leadership coaching (Hogan, Korn Ferry, etc.) or similar.

  • Experience with self-assessments (not limited to Hogan, Korn Ferry, etc.) or similar.

  • Experience with Employee Engagement Surveys and platforms (i.e., Medallia).

 

PREFERRED EXPERIENCE

 

  • MS degree in Learning and Organizational Change, Adult learning strategies, including online learning and rapid design principles.

  • Demonstrated ability to design learning solutions for eLearning and live virtual instructor-led experiences.

  • Project and vendor management.

  • Working in B2B, Group and Broker insurance as a plus.

  • Insurance, Sales, Operations, Call Center, Insurance Claims Departments or Leadership Development, a plus.


Location: Primary location Chicago, IL (near Rosemont, IL Triangle Plaza) or Columbia, SC, Chattanooga, TN, Portland, ME

In-Office Expectation: 4 days in office, 1 day remote.


The pay range for the role is  $85,000 to  $100,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled."

About Us
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses

ABOUT CHUBB BENEFITS
Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by AM Best.

ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.


Connect with us on Twitter, Facebook, LinkedIn, and Instagram

#chubbbenefits

Skills Required

  • Talent development expertise including learning design and program implementation
  • Strong communication and ability to market learning initiatives
  • Project management, time management, relationship management, and problem-solving skills
  • Intermediate to advanced Microsoft Excel skills
  • Intermediate to advanced Power BI skills and ability to interpret raw data for senior leadership
  • AI literacy (ability to use/understand AI tools in L&D context)
  • Experience designing and delivering online and blended learning programs; content and program ownership
  • Experience partnering with LMS administrators and managing LMS content
  • Experience delivering virtual programs via WebEx and facilitating in-person programs as needed
  • Use of Microsoft Office tools, including PowerPoint
  • Ability to manage project timelines, dependencies, and risks in an agile environment
  • BS/BA degree (or equivalent experience/certifications) in HR development, Instructional Design, Learning and Development or related field
  • Experience in needs analysis, creating PowerPoint for live and virtual training, using eLearning software, and writing job aids/user manuals
  • Leadership coaching experience (Hogan, Korn Ferry, etc.)
  • Experience with self-assessments (Hogan, Korn Ferry, etc.)
  • Experience with Employee Engagement Surveys and platforms (e.g., Medallia)
  • MS degree in Learning and Organizational Change or similar (preferred)
  • Project and vendor management experience
  • Experience in B2B, Group and Broker insurance, or other insurance functions (sales, claims, operations)
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The Company
HQ: Zürich
27,791 Employees

What We Do

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.

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