Top Tech Jobs & Startup Jobs

Lead scoping, documentation, and execution of technology and marketplace supplier partnerships. Manage integration project plans, coordinate cross-functional handoffs, resolve partner roadblocks, and optimize onboarding, configuration, and enablement materials. Track performance metrics and support operational workflows for marketplace fulfillment while enabling Sales and Customer Success through training and robust process documentation.

Lead strategic health and growth of enterprise customers, manage full customer lifecycle from onboarding to QBRs, drive product adoption and usage growth, use data and generative AI to monitor account health, act as internal advocate to resolve technical escalations and influence product roadmap, and collaborate with Sales and Implementation to meet clinical and financial objectives.

Lead and contribute to cross-functional teams building and scaling a nationwide social-care platform. Own feature architecture and delivery, refactor legacy code, mentor engineers, write technical designs, ensure performance, scalability, security, and collaborate with product partners.

Support employee lifecycle and HR operations including new hire orientation, HRIS and Jira updates, benefits and leave administration, policy compliance, employee inquiries, records maintenance, and coordinating People Ops meetings and training.

Lead client adoption, strategic consulting, and project management for Findhelp’s social service software. Conduct needs assessments, design tailored solutions, train stakeholders, manage complex projects, and build relationships with government, nonprofit, and healthcare leaders to achieve measurable outcomes.

Design, implement, and own full-stack features from concept to production. Contribute to architecture, write well-tested code, participate in on-call rotation, monitor production, and collaborate cross-functionally to improve platform quality and scalability.

Lead technical design and end-to-end delivery of full-stack, scalable features; mentor engineers; integrate ML/data-science where useful; own production monitoring, performance, and refactoring; collaborate cross-functionally.

Lead technical account management and implementations for customers and partners: scope, plan, and execute integrations; troubleshoot and resolve technical issues; drive adoption; document and standardize best practices; liaise with Product and Engineering to prioritize enhancements and guide vendor integrations.

Design and iterate web and mobile product experiences grounded in user research and data. Collaborate with product, engineering, and stakeholders to define features, produce wireframes/prototypes, maintain design systems, and ensure accessibility and technical feasibility. Communicate design rationale and measure product and customer success.

Lead adoption and optimization of Findhelp's social service software through consultative assessments, client-centered strategy, project management, stakeholder training, and relationship building with government, nonprofit, and healthcare partners to deliver measurable program outcomes.