Senior Staff Cloud Security Engineer

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

About the role

You are an experienced and strategic security engineer with a passion for building and maintaining robust security postures in complex SaaS environments. You possess deep technical knowledge across various security domains and have a proven ability to drive impactful security initiatives. You have strong communication and collaboration skills and are capable of influencing your peers and other teams to improve our security posture. You thrive in a fast-paced environment and are dedicated to protecting sensitive data.

As a Senior Staff Security Engineer, you will be a key technical leader in shaping and executing our security strategy. You will leverage your deep technical expertise to drive significant security initiatives across the organization, ensuring the protection of our SaaS platform and sensitive personal health information. You will be a subject matter expert, mentoring other engineers and members of the Compliance team, and influencing security decisions at a high level.

What you'll do

• Developing and maintaining the organization's security architecture, including hands-on work such as  implementing new log sources into our SIEM.
• Leading strategic security initiatives and projects from inception to completion.
• Researching and evaluating emerging security technologies and threats to inform our security roadmap. 
• Defining and advocating for security standards and best practices across engineering and product teams. 
• Representing the security team in critical cross-functional projects, providing security guidance and expertise.
• Performing forensics and other security incident response activities.
• Ensuring permissions and configuration within various components of our system are properly monitored and adhere to the principle of least-privilege.

Qualifications

• 8+ years of experience designing, implementing, and integrating security controls into SaaS cloud platforms.
• Experience with system and network exploitation methods, attack pathologies, and intrusion techniques.
• Knowledge of computer forensic tools, technologies and methods.
• Direct experience with anti-virus software, intrusion detection, and firewalls (particularly related to protection against bot traffic).
• Knowledge of risk assessment tools, technologies and methods.
• Excellent communication skills (verbal, written, presentation).
• Ability to handle multiple competing priorities in a fast-paced, high-stress environment.
• Nice-to-have:
• • Proficient in using generative AI tools (Gemini) to summarize information, draft communications, and enhance research efficiency
  • GCP and Crowdstrike  experience 

Physical demands and work environment

• This job is based on-site in Austin, Texas.
• This is largely a sedentary role; standard office equipment is used, such as laptops, monitors and headsets, if needed.   
• Limited travel may be required.

We value being together : We believe being together enables stronger relationships, collaboration, and culture.

This position is in office and candidates must be located in Austin, Texas or Madison, Wisconsin.

Perks at Findhelp 

• 401k & equity grants
• Fully stocked kitchens across all three office locations
• Onsite gym at our Austin HQ 
• Paid parental leave
• Competitive PTO & 10 paid holidays
• Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
• Dog-friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

• Culture Committee 
• Leadership Development Training
• Paid Volunteering Time