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Drive net-new enterprise SaaS revenue across Fortune 500 CPG, retail, and e-commerce organizations. Build and manage high-value pipelines using Salesforce and MEDDPICC, develop strategic account plans, conduct consultative executive-level selling, negotiate complex contracts, and collaborate with Solutions Consulting, Customer Success, Product Marketing, and Legal. The role requires expertise in e-commerce and digital marketing, enterprise deal cycles, value selling, and structured sales methodologies.

Own and grow Bazaarvoice’s strategic relationships with LLM and AI platform partners. Lead executive account management, joint roadmapping, QBRs, integration optimization, success measurement, renewals, and commercial expansion. Coordinate Product, Engineering, Legal, Finance, Strategy, and GTM teams to scale pilots into enduring integrations, navigate data privacy and usage issues, and demonstrate partner ROI. Represent Bazaarvoice with senior executives while developing new partner-assisted business opportunities.

Provides Tier 1 technical and customer support for post-sale clients through tickets, email, escalations, and a community portal. Troubleshoots semi-complex issues, resolves standard requests involving marketing practices, billing, reporting, moderation, and client tools, and escalates non-routine issues. The role also documents standards, supports internal teams, and focuses on maintaining client satisfaction and loyalty.

The Senior HRIS Analyst configures, tests, supports, and maintains the global Workday ecosystem. Responsibilities include translating HR needs into scalable solutions, resolving complex system issues, auditing business processes, reviewing security and data compliance, supporting Workday releases, developing documentation, partnering with HR stakeholders, and building complex reports, calculated fields, and dashboards. The role requires strong HCM knowledge, global HR process expertise, Workday configuration experience, and proficiency with EIB data loads.

Design, develop, document, and architect large-scale big data applications and data pipelines. Build and manage streaming and enrichment platforms, support bulk data exports, develop MapReduce code for Hadoop clusters, and collaborate with product, development, DevOps, and QA teams to ensure stable, high-performing solutions.

The Sales Development Representative is responsible for generating leads, qualifying prospects, and collaborating with the sales team, while delivering tailored outreach and understanding customer needs. Strong communication skills and experience with sales technologies are essential.

Deliver live onboarding and sales training for Inside Sales and APAC teams. Partner with sales leaders to identify skill gaps, analyze Gong call data, and develop localized coaching, playbooks, and micro-learning content. Track onboarding milestones, certification, and ramp time while collaborating with Product, Marketing, and Revenue Operations. Apply AI and modern enablement tools to improve training workflows and seller performance. This is an autonomous individual contributor role requiring strong sales enablement experience and executive presence.

Provide Tier 2 technical support for APAC clients, troubleshoot medium-to-high complexity issues across Bazaarvoice products, guide clients on best practices, lead or participate in technical client meetings, collaborate with internal teams to resolve issues, meet SLAs/KPIs, maintain documentation, serve as SME and assist with training.

Drive new business sales for Bazaarvoice’s SaaS solutions by prospecting, building account pipelines, conducting discovery, presenting high-ROI solutions, leading enterprise sales cycles, collaborating with internal teams, managing territories, forecasting accurately, exceeding quotas, and developing executive-level champions and mutual close plans.

Drive enterprise revenue growth through strategic account expansion and new-logo acquisition. Build executive business plans, quantify ROI, prospect and create pipeline, navigate complex digital commerce stakeholders, manage territory forecasting, and coordinate Solution Engineering, Customer Success, and Product Marketing teams. Own full-cycle sales from prospecting and discovery through negotiation and closing, using Value-Led Selling, Challenger, and MEDDPICC methodologies.