Top Tech Jobs & Startup Jobs

Manage and optimize enterprise SQL Server environments, including installation, configuration, performance tuning, backup and recovery, security, high availability, monitoring, and troubleshooting. Automate database administration using PowerShell and T-SQL, support deployments and production incidents, conduct root cause analysis, and maintain governance documentation. Collaborate with development, DevOps, and infrastructure teams to deliver scalable database solutions. Participate in on-call rotations.

Leads customer-facing consulting and professional services engagements from planning through completion. Coordinates delivery, project risk, profitability, scope, pricing, and customer outcomes across multiple engagements. Partners with sales, support, consultants, executives, and internal teams; leads project kickoffs, steering committees, escalations, and customer presentations. Supports proposals, work plans, delivery strategy, and large-scale deployments. Requires 8+ years of relevant experience, strong communication and project leadership skills, and willingness to travel up to 50%.

Provides technical support to customers via phone, email, or chat, troubleshooting and resolving issues with client-server software applications and related systems.

Own month-end general ledger close, balance sheet reconciliations, and journal entries; automate repetitive processes using AI and scripting; provide AI-assisted financial analysis and insights; partner with FP&A and business stakeholders; support ERP upgrades and reporting modernization; document processes for scalability and audit readiness.

Create, review, and maintain technical and user documentation for software products. Mentor other content developers, collaborate with product teams and SMEs, prioritize and estimate content work, and ensure timely, accurate content across the software development lifecycle.

Manage strategic Independent Software Vendor partnerships, coordinating licensing, fulfillment, billing, renewals, issue resolution, contractual alignment, sales enablement, marketing, product roadmaps, and partner onboarding. The role requires cross-functional collaboration with Product, Sales, Finance, Legal, Procurement, and Business Operations to drive successful third-party software partnerships and customer value.

Processes vendor invoices and payment requests, matches invoices with purchase orders and supporting documents, resolves discrepancies, maintains vendor records, and responds to payment inquiries. Supports month-end and year-end close activities, reconciliations, accruals, reporting, audits, and internal controls while ensuring compliance with accounting and purchasing policies.

Answer customer calls and email inquiries, conduct follow-up callbacks, route customers to appropriate departments, monitor and escalate unresolved concerns, maintain customer databases, and participate in training and team meetings.

Design, automate, test, deploy, and manage application and infrastructure code and configuration for Epicor products. Maintain CI/CD pipelines, monitor metrics, document processes, support production escalations, and collaborate with teams to improve infrastructure and development practices.

Owns revenue and sales performance for an assigned territory in India. Qualifies opportunities, develops sales campaigns, manages pipelines and forecasts, coordinates with solution sales and service teams, recruits and oversees implementation partners, maintains CRM records, and supports marketing events. Builds relationships with business, technical, IT, and senior management stakeholders while selling enterprise business applications. Requires regular travel to prospect and customer locations and residence in Mumbai or Pune.