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Serves as a trusted security advisor and technical interface between Lightwell customers and Red Hat engineering teams. Guides customers on security patching, software supply chains, CI/CD, containerized deployments, artifact repositories, and secure development practices. Develops engagement plans, documents environments, resolves technical issues, mentors customer teams, contributes to knowledge bases, and creates solution patterns for enterprise adoption. Requires extensive software, security, DevOps, and customer advisory experience, with international travel as needed.

Design and implement backend features and services for large-scale, Kubernetes/OpenShift platforms. Build CI/CD pipelines, integrate with VMware/Nutanix and bare-metal provisioning, design REST/gRPC APIs, and improve performance, observability, scalability, and reliability. Troubleshoot across Linux, virtualization, Kubernetes controllers, and hardware while collaborating on architecture and code quality.

Lead architecture and delivery of large-scale hybrid cloud platforms using Red Hat OpenShift and Ansible. Design scalable infrastructures, implement automation and CI/CD, troubleshoot mission-critical systems, mentor junior consultants, align technical solutions with business value, and support upsell/cross-sell opportunities.

Serves as the primary technical advisor and Red Hat contact for Japanese partners using OpenShift. The role resolves complex operational issues, coordinates with support, development, and product teams, communicates bugs and enhancement requests, provides proactive risk and lifecycle guidance, conducts regular technical and service reviews, and helps address architecture and training needs. It also involves stakeholder coordination, knowledge sharing, and collaboration with APAC and global teams.

The role involves leading consulting services sales, proposing solutions to enterprise challenges, and maximizing service opportunities while managing stakeholder collaboration and account strategy execution.

Serve as a Security SME and strategic TAM for enterprise customers on Project Lightwell, advising on Red Hat security, application development practices, CI/CD, containers, and patching. Build trusted customer relationships, coordinate incident response and remediation, mentor customer teams, collaborate with engineering and product teams, maintain customer documentation, and contribute knowledge base and solution patterns.

Serve as Product Owner for the contact data domain: define roadmap and metrics, govern global contact data standards, implement AI/ML automation for data quality, consult data consumers, enable integrations and enrichment, and maintain operational monitoring, validation, and reporting to ensure accurate, accessible contact data.

As an OpenShift Consultant, you'll implement enterprise-scale container solutions, manage projects, and support multiple industries while ensuring customer satisfaction.

Customer-facing solutions architect specializing in OpenShift and AI workloads. Lead technical workshops, POCs, architecture walkthroughs, and demos; advise customers on AI infrastructure (compute, networking, storage, GPUs) and help transition AI/ML initiatives into production using OpenShift and related platform capabilities.

In this Consultant role, you will deliver and implement Red Hat technology, manage customer needs, and support multiple projects while gaining expertise in Red Hat products.