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The Senior Operations Specialist will optimize processes, coordinate the operations team, resolve issues, manage resources, and prepare reports on operational performance. Responsibilities also include compliance monitoring, documentation maintenance, project management, and data handling for financial reporting. The role emphasizes effective communication with stakeholders and requires the ability to manage multiple projects simultaneously.

The Customer Success Analyst will work with Renewals Managers to renew software maintenance agreements, create renewal offers, deliver quotes, manage renewal forecasts, negotiate contract terms, process renewal orders, and maintain account information in the CRM. The role also involves updating customer health information and referring opportunities for expansion to the Sales team.

As a Business Development Representative, you will drive bookings for sales meetings, generate leads through prospecting, communicate company value propositions, collaborate with sales and marketing teams, and manage a sales pipeline. You will gain experience in sales strategies while setting yourself up for career advancement.