Top Tech Jobs & Startup Jobs

Design, develop, and deploy internal automation, API integrations, and AI-powered tools. Build user-facing apps (React, FastAPI), integrate platforms (n8n, Windmill), support Snowflake data pipelines, write Python/JavaScript scripts, and ensure secure, tested, and documented solutions with stakeholder collaboration.

Lead and develop a global Service Delivery team to shift from reactive support to proactive, consultative customer partnerships. Drive adoption, monitor KPIs, standardize processes, escalate and resolve complex issues, partner with Sales/Product/Operations, participate in strategic account reviews, and support after-hours and occasional travel for customer engagements.

Own the customer journey as primary Operations contact: advocate for customers, coordinate internal teams, lead regular check-ins, manage tickets/escalations, run post-outage bridges, use internal tools/portals, and travel to client sites as needed.

Build, operate, and iterate on voice systems that process billions of calls monthly. Design and implement web services and service-oriented architectures, collaborate across teams, own code end-to-end, apply AI in development, and ensure reliability, scalability, and monitoring of production systems.

Sell SaaS/CPaaS solutions to large-market accounts by prospecting and acquiring new logos, growing and retaining business, upselling/cross-selling, analyzing customer needs and pricing, and engaging strategic decision-makers including C-suite. Use internal lead generation and resources and travel intermittently.

The AI Engineer will research and develop AI/ML models, particularly LLMs, and collaborate in R&D to create innovative communication solutions.

The Senior Manager People Services acts as a strategic HR advisor, driving alignment between business priorities and people strategies. Responsibilities include workforce planning, talent development, employee lifecycle guidance, compliance management, and program implementation, with a focus on international operations.

Manage CLEC Numbers and Inbound products to optimize costs and operations, negotiate carrier agreements, partner with sales, draft development requirements, lead customer discovery and market validation, drive go-to-market strategy, and support infrastructure product efforts. Role involves customer relationships, metrics-driven decisions, and up to 25% travel.

Manage post-sale implementations for Bandwidth products: onboard and train customers, configure systems, document setups, identify basic issues, and coordinate cross-functional stakeholders to ensure successful project delivery and adoption.

As Director of AI Strategic Partnerships, lead Bandwidth into the Generative AI ecosystem by establishing partnerships and licensing voice data for AI-driven applications. Oversee market evangelism, data strategy, and ecosystem mapping while managing relationships with tier-one AI companies to drive revenue and product feedback loops.