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Manage end-to-end recruitment for Sales, Customer Experience, Support, and Marketing in Australia while acting as the local HR point of contact. Responsibilities include sourcing, interviewing, offers, onboarding, performance management, compliance with Australian employment and visa rules, and maintaining HR/ATS data and people & culture initiatives.

As an Analytics Engineer at Podium, you'll build data tooling for sales analytics and operations, create data models on Snowflake, and collaborate cross-functionally to empower teams with data.

As a Senior AI Engineer, you will build and scale the AI Agent platform, handling customer interactions across multiple channels, while collaborating with cross-functional teams to deliver effective solutions.

As a Customer Success Manager I, you will manage small business customer success, drive product adoption, and mitigate churn while increasing customer satisfaction.

Manage and grow a portfolio of small business customers through upsells, cross-sells, and product adoption. Own onboarding and implementation, build multi-stakeholder relationships, forecast revenue, manage pipeline, and act as a product expert to drive customer value and expansion.

The Mid-Market Customer Success Manager will enhance customer experience, increase product adoption, handle inquiries, and build trust with clients. They will also drive retention and work cross-functionally based on customer feedback.

As a Customer Success Specialist, you will manage Podium's small business customers, ensuring their satisfaction, product adoption, and retention by developing strategies that enhance engagement and mitigate churn.

Manage initial implementation and onboarding of new customer accounts focused on AI agents. Coordinate integrations, configure AI agents, conduct full-team trainings, monitor adoption and health, resolve issues, manage escalations during first 30 days, and hand off to CSMs. Build and refine internal onboarding processes.

The Product Manager at Podium will own product strategy, drive growth through feature shipping, and utilize AI tools to prototype and code, focusing on customer workflows and scaling systems.

The Customer Onboarding Specialist at Podium manages the onboarding process for new customers, ensuring product adoption, training, and issue resolution within the first 30 days.