Commissions & Payroll Manager

Posted Yesterday
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Lehi, UT, USA
In-Office
Senior level
Software
The Role
Own end-to-end commission strategy and payout processes, design commission plans, partner with Sales/Customer Success and People, and direct domestic and international payroll operations. Ensure compliance with wage and payroll laws, maintain system integrations between HR/benefits/accounting, and implement automation to streamline payroll and reporting.
Summary Generated by Built In

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

About this opportunity:
We are looking for a Commissions & Payroll Manager to join our Finance team and play a meaningful role in our compensation and payroll strategy to help us attract and retain top talent globally. You’ll be instrumental in helping Podium continue to scale effectively while working closely with the Finance, Sales, Customer Success and People teams.
What you will be doing:

  • Own the end-to-end commission strategy and payout processes
  • Design and implement commission plans for Sales and Customer Success  
  • Meet with key Sales and Customer Success stakeholders to gather relevant information pertaining to commission payouts.
  • Develop relationships with Sales leadership to represent Finance from a compensation perspective and influence compensation strategy.
  • Work with Sales and Customer Success management to refine career progression plans in order to attract and retain top talent.
  • Build and evolve our compensation programs and support related communication efforts and materials.
  • Partner with Recruiting on new hire compensation best practices.
  • Provide subject-matter expertise on topics related to commissions.
  • Direct domestic and international payroll operations, ensuring accurate processing of salaries, hourly wages, overtime, commissions, bonuses, and deductions. 
  • Maintain strict adherence to federal, state, and local payroll laws, FLSA standards, and wage/hour regulations. 
  • Maintain data integrity by overseeing system updates, configuration changes, and integration between HR, benefits, and accounting systems. 
  • Identify inefficiencies and implement automated solutions to streamline payroll workflows and reporting.

What you should have:

  • 5+ years experience in Compensation, Sales operations, Finance, or Accounting.  Preferably in a high growth or SaaS environment.
  • BA/BS degree with an emphasis on work of a quantitative nature, or related practical experience.
  • Experience working with complex Excel (or GSheet) models
  • Experience automating processes and increasing efficiency using AI
  • Experience partnering with and presenting insights to senior leaders
  • Excellent communication skills and an ability to translate quantitative insights to non-quantitative audiences.

Benefits:

  • Open and transparent culture
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.


Skills Required

  • 5+ years experience in Compensation, Sales Operations, Finance, or Accounting
  • BA/BS degree with quantitative emphasis or equivalent practical experience
  • Experience designing and implementing commission plans for Sales and Customer Success
  • Experience directing domestic and international payroll operations
  • Knowledge of federal, state, and local payroll laws, FLSA, and wage/hour regulations
  • Experience working with complex Excel or Google Sheets models
  • Experience automating processes and increasing efficiency using AI
  • Experience partnering with and presenting insights to senior leaders; strong communication skills
  • Experience maintaining data integrity and integrations across HR, benefits, and accounting systems

Podium Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Podium and has not been reviewed or approved by Podium.

  • Healthcare Strength Health coverage is considered comprehensive, including medical, dental, vision, and related options such as HSA/FSA, life/disability, and mental-health support. Feedback suggests this core package is a consistent strength.
  • Leave & Time Off Breadth Time off is described as flexible, with policies like flexible or unlimited PTO alongside paid holidays and sick leave. Feedback suggests this area is broadly viewed positively.
  • Flexible Benefits Flexible or remote work options are available depending on role, and on‑site perks such as free snacks or lunches are highlighted. Feedback suggests these options enhance day‑to‑day flexibility and convenience.

Podium Insights

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The Company
HQ: Lehi, UT
1,100 Employees
Year Founded: 2014

What We Do

Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.

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