Top Tech Jobs & Startup Jobs

Provides first-line functional and technical support for intellectual property software products. Diagnoses and resolves customer issues through phone, email, chat, and support systems; documents incidents, manages SLA priorities, escalates complex issues, investigates enhancement requests, and communicates with customers, IT teams, vendors, and internal stakeholders. The role is hybrid in Ann Arbor with a variable eight-hour shift scheduled between 8:00 AM and 8:00 PM EST.

Design, operate, and improve enterprise SAN and NAS infrastructure across multiple data centers. Administer NFS and iSCSI services, Linux connectivity, multipathing, and shared VMware/KVM storage. Lead troubleshooting, root-cause analysis, migrations, upgrades, capacity and performance management, automation, replication, and disaster recovery. Collaborate with infrastructure teams and vendors on lifecycle management and future storage architecture.

Entry-level software engineering role for recent graduates or final-year students. Responsibilities include learning programming tools and languages, evaluating requirements, creating and implementing software features and services, collaborating with engineers and managers, and gaining exposure to software development methodologies, automated testing, version control, continuous integration, code quality, and refactoring.

Manage university, library, research institution, and government accounts across Brazil. Sell Clarivate’s research content, software, SaaS, and information solutions through the full sales cycle, from needs discovery to closing. Achieve sales targets, identify expansion opportunities, forecast accurately, build customer relationships, collaborate with customer success and solution specialists, and travel approximately 25% within Brazil.

Develop and maintain Java-based web applications using Spring, Hibernate, SQL Server, microservices, automated testing, and CI/CD practices. Participate in the full software development lifecycle, troubleshoot production issues, collaborate with QA and Product teams, and use AI-assisted coding and LLM technologies to improve productivity and product capabilities.

Coordinates candidate interviews across roles and departments, maintains accurate scheduling records, responds to candidates and stakeholders, manages rescheduling and cancellations, and keeps Talent Acquisition Partners updated on timelines. The role supports the EMEA Talent Acquisition team and requires strong organization, communication, calendar management, and attention to detail.

Lead enterprise software release management across multiple products and platforms. Own release calendars, readiness reviews, go/no-go decisions, CAB approvals, implementation and cutover plans, risk mitigation, stakeholder communications, audit records, and post-release stabilization. Coordinate Product, Development, QA, DevOps, Infrastructure, Security, Change Management, and business teams. Establish release KPIs and improve release predictability, efficiency, governance, and quality.

Design, build, deploy, and optimize enterprise Salesforce Agentforce solutions for IPfolio. Responsibilities include configuring agents, prompts, actions, guardrails, grounding and retrieval strategies; extending solutions with Apex, Flow, APIs, and integrations; implementing security and responsible AI controls; testing and monitoring production agents; managing CI/CD deployments; documenting solutions; and mentoring developers as the Agentforce subject-matter expert.

Design, develop, and architect Salesforce solutions with emphasis on Conga CPQ/Salesforce CPQ, Sales, Service, and Experience Cloud. Translate complex business requirements into scalable implementations, guide developers, perform code reviews, optimize performance, and support M&A transformation initiatives across Salesforce ecosystems.

Acquire new sales, expand the customer base, protect renewal business, and promote Clarivate’s academic content, research data, software, and other products to Academia and Government customers across Hong Kong, Macau, and Taiwan. The role requires selling experience in academic publishing or data products, communication with librarians and researchers, analytical and office tool proficiency, and Cantonese, English, and Mandarin fluency.