Top Tech Jobs & Startup Jobs

Manage long-term relationships with Academic Libraries customers across EMEA, proactively driving satisfaction, loyalty, engagement, and product value. Gather customer feedback, develop success plans, identify and mitigate risks, coordinate with internal teams, and support product expansion and customer growth. The role requires customer-facing experience, presentations, software or digital product familiarity, and independent work in an international environment.

Manage strategic customer relationships and account growth across an established Life Sciences and Healthcare portfolio. Develop account plans, identify upsell and cross-sell opportunities, manage full-cycle sales processes, forecast pipeline, negotiate contracts, and close deals. Partner with internal commercial and customer success teams, engage senior stakeholders, present tailored solutions, and expand Clarivate’s products and services across enterprise accounts in Europe or EMEA.

Process patent and trademark correspondence and filing documents from the USPTO and worldwide patent offices. Review, docket, and de-docket statutory deadlines in an IP management system; create and maintain records, link applications, coordinate filings and fee payments, and communicate with attorneys, paralegals, law firms, agents, and clients. Maintain data integrity, monitor deadlines, support audits and quality checks, resolve first-level queries, and train new team members.

Lead infrastructure engineer responsible for administering and troubleshooting Linux and Kubernetes environments, developing Python and Bash automation, managing CI/CD pipelines, resolving production incidents, and improving infrastructure reliability, scalability, security, and availability. The role collaborates with engineering, security, networking, storage, and operations teams in enterprise production environments.

Provides first-line technical and functional support for intellectual property software products. Diagnoses and documents customer issues, resolves incidents within service-level agreements, handles inquiries through phone, email, and chat, and escalates complex problems. The role collaborates with customers, IT teams, vendors, engineers, and product specialists while reporting enhancement requests and customer feedback. Work is hybrid in Ann Arbor with variable shifts between 8:00 AM and 8:00 PM EST.

Manages intellectual property systems, calendars trademark deadlines, reviews prosecution documents, coordinates docketing and filing requests, prepares and files PTO documents, tracks foreign filing deadlines, maintains accurate records, and supports trademark portfolio management, renewals, and administrative processes while coordinating with clients, legal partners, and stakeholders.

Lead design, develop, and maintain Workday integrations and APIs. Define data mappings/transforms, troubleshoot integration issues, execute integration tests, document solutions, support payroll integrations, and train stakeholders. Collaborate with HRIS and cloud operations teams to ensure scalable, accurate data synchronization across enterprise systems.

Lead development of a full-stack AWS SaaS platform using Java and Angular or React. Responsibilities include writing and reviewing code, defining software architecture, implementing complex features, addressing customer inquiries, attending customer meetings, documenting technical solutions, and contributing to agile engineering projects.

Define enterprise cloud architecture strategy and standards; design secure, scalable, resilient Azure and AWS solutions; lead modernization and cloud transformation initiatives; establish reusable architecture patterns and engineering guardrails; guide engineering teams; design networking, security, identity, disaster recovery, and governance solutions; and drive reliability, cost optimization, compliance, and FinOps improvements.

Leads the strategy, roadmap, implementation, governance, and operations of the Salesforce, Oracle NetSuite, ERP, Finance, and connected commercial application portfolio. Partners with Sales, Marketing, Customer Success, Customer Service, and Finance to improve business processes, integrations, data, reporting, controls, and operational stability. Manages application teams, implementation partners, budgets, licensing, migrations, testing, cutovers, and ongoing support while building a sustainable internal operating model.