Business System Analyst - Salesforce Admin

Reposted 6 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Analytics
The Role
Design, develop, and architect Salesforce solutions with emphasis on Conga CPQ/Salesforce CPQ, Sales, Service, and Experience Cloud. Translate complex business requirements into scalable implementations, guide developers, perform code reviews, optimize performance, and support M&A transformation initiatives across Salesforce ecosystems.
Summary Generated by Built In
About You – experience, education, skills, and accomplishments   
  • 5+ years of Salesforce experience in administration or development. 
  • Strong understanding of Salesforce security model, standard/custom objects, automation tools, and reports/dashboards.
  • Experience working with data migration tools (Data Loader, Workbench).
  • Familiarity with Agile methodologies and ticketing systems like JIRA.
  • Ability to troubleshoot issues and implement solutions independently.
  • Must have working experience in deploying the components into Git, Bitbucket via CI/CD automation with good idea on Salesforce Metadata Structure

It would be great if you have: 

  • Salesforce Administrator Certification is highly desirable.
  • Experience with CPQ, Revenue Cloud, or Experience Cloud is a plus.
  • Develop automation using Flows, Process Builder, and Apex triggers (is a plus).
  • Ability to work in a fast-paced, high-impact environment 

What will you be doing in this role?  

  • Configure and customize Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs.
  • Manage user roles, profiles, permission sets, security settings, and data access.
  • Create and enhance custom objects, fields, page layouts, and validation rules.
  • Understand solutions created via automation, debug issues, and integrate with third-party applications.
  • Write optimized SOQL and SOSL queries for data retrieval and reporting.
  • Debug, troubleshoot, and enhance Salesforce solutions for performance and scalability.
  • Work with APIs and middleware tools to integrate Salesforce with external systems.
  • Conduct system testing, support UAT, and deploy changes using CI/CD tools like Git, and Jenkins.
  • Provide ongoing Salesforce support, troubleshooting, and training for end users.

Hours of Work  
45-hours per week, permanent full-time position. Working in 2:00p.m to 11:00p.m shift.


At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Skills Required

  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field, or equivalent practical experience
  • Minimum 4 years of Salesforce development experience across Sales Cloud and Service Cloud platforms
  • Minimum 3 years designing and developing solutions using Conga CPQ or Salesforce CPQ and Experience (Community) Cloud
  • Proven experience supporting M&A transformation initiatives involving Sales, CPQ, Service, and Experience Cloud
  • Strong technical proficiency in Apex, Visualforce, Aura, Lightning Web Components (LWC), APIs, and Salesforce security models
  • Ability to work independently with minimal supervision
  • Experience supporting multiple Salesforce orgs/ecosystems and complex enterprise environments
  • Strong problem-solving mindset with ability to manage ambiguity and complex integrations

Clarivate Analytics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.

  • Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
  • Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
  • Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.

Clarivate Analytics Insights

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The Company
HQ: London, PA
10,549 Employees

What We Do

Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.

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