Top Tech Jobs & Startup Jobs

Leads call center supervisors and oversees daily team operations. Provides coaching, career development, performance management, and accountability for customer service and sales metrics. Improves processes, productivity, customer and employee satisfaction, and retention. Collaborates with HR, training, workforce management, compliance, finance, and other functions while resolving operational issues and supporting organizational change. Requires call center technology experience, Power BI proficiency, strong communication, and team leadership skills.

Lead and mature the enterprise third-party/vendor risk program end-to-end: intake, tiering, due diligence, contracting, continuous monitoring, incident coordination, metrics/KRIs, and team leadership, aligned to standards like NIST CSF 2.0 and SOC 2.

Lead and mature enterprise cyber and technology risk management: own lifecycle, frameworks (NIST/ISO), risk quantification (FAIR), risk register, appetite, control assurance, reporting to executives/board, and build a high-performing team.

Builds real-time generative AI and virtual-agent tools for voice and messaging support channels. Responsibilities include developing and deploying scalable machine learning solutions, experimenting with LLMs, designing prompts, analyzing interaction metrics, creating data pipelines and Flask applications, identifying AI opportunities, defining KPIs, and communicating results to executives. Requires collaboration across product, engineering, analytics, and operations teams.

Lead design and implementation of scalable, cloud-native full-stack applications. Own complex features from design through production, improve architecture and reliability, mentor engineers, champion testing, CI/CD, observability, and use AI-assisted tools to boost engineering productivity.

Senior director-level security advisor owning security for assigned portfolios: advise on cyber risk, prioritize remediation, review application and cloud architecture, drive security program adoption, produce risk reporting, support incidents and regulatory/audit activities, and influence senior stakeholders to remediate material risks.

Manage intake, triage, investigation, and resolution of employee escalations across the U.S. and Canada. Conduct confidential investigations, maintain accurate case documentation, collaborate with Employee Relations, Legal, HRBPs and operations, identify trends, improve processes and playbooks, interpret policies and labor laws, and ensure compliant, consistent outcomes while protecting confidentiality.

Provide high-touch executive support to the CRO including managing operating rhythm, board and investor interfaces, confidential materials, complex domestic and international travel, driving cross-functional follow-through, championing AI/tool adoption, and leading special strategic projects.

Lead product strategy and execution for the data platform: define roadmap, prioritize features, oversee product managers, align stakeholders, measure adoption and business impact.

Lead executive compensation strategy, design, governance, and administration. Partner with HR, Finance, Legal, and senior leaders to align pay programs with business objectives. Oversee compensation systems, modeling, benchmarking, regulatory compliance, and Board/Compensation Committee materials. Champion AI adoption and drive team development and change across a global environment.