Location: San Mateo, CA or Remote
The Role
Asurion — the world’s leading connected device protection company, serving 300M+ customers — is looking for a hands-on Director of PM to own the strategy and roadmap for our Data Platform. You understand both sides: how data is produced and how it’s consumed. You know how to build the foundational infrastructure — data catalog, lineage, ingestion pipelines, access governance, and a self-service analytics layer — that turns raw data into a trusted, scalable asset. This is a high-visibility role with broad scope and the mandate to shape how the entire organization works with data.
What You’ll Do
- Own the Data Platform roadmap: from ingestion and pipeline orchestration to data catalog, lineage tracking, access governance, and the self-service analytics layer.
- Define how teams onboard data to the platform — establishing contracts, SLAs, quality checks, and documentation standards that make data trustworthy at the source.
- Drive the self-service experience — so analysts and data scientists can discover, access, and use data in tools like Databricks notebooks or Snowflake without filing tickets.
- Partner with engineering on architecture decisions: when to use streaming vs. batch, how to structure the lakehouse, what belongs in the warehouse vs. the lake.
- Align data engineering, analytics, data science, security, and business stakeholders around a shared platform vision.
- Hire, develop, and lead a high-performing team of data-fluent PMs.
What You Bring
- 10+ years in product management, with a significant focus on data platform, infrastructure, or analytics products.
- Fluency with the modern data stack: Databricks (Delta Lake, Unity Catalog, MLflow), Snowflake, Amazon EMR/Spark, and cloud-native data services on AWS or GCP.
- Experience building or evolving core platform capabilities: data catalog, metadata management, column-level lineage, pipeline orchestration (Airflow, dbt, or similar), RBAC, and data quality frameworks.
- Understands the producer/consumer dynamic — knows that a great platform is as much about how data gets in as how it gets used.
- Proven cross-functional leadership; strong communicator from the board room to the engineering standup.
- Customer-obsessed with a strong bias for outcomes over output.
Nice to Have
- Experience standing up a data mesh or domain-oriented data ownership model.
- Familiarity with ML/AI workflows and feature stores that consume platform data.
- Background partnering with security and privacy teams on governance at scale.
Why Asurion
- Build at scale — petabytes of data, real-time decisions, 300M+ customers.
- Greenfield platform scope inside a well-resourced, high-growth organization.
- Direct influence on how every team across the company discovers and uses data.
- Competitive compensation, comprehensive benefits, and a flexible hybrid work model.
- Asurion is an equal opportunity employer committed to an inclusive environment for all employees.
Asurion Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Asurion and has not been reviewed or approved by Asurion.
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Fair & Transparent Compensation — Pay is often described as solid or competitive in certain corporate and technical tracks, with some roles viewed as aligned to market ranges.
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Strong & Reliable Incentives — Short-term incentives and bonus structures are described as a meaningful layer on top of base pay, increasing total compensation when targets are met.
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Healthcare Strength — Medical, dental, and vision offerings are described as inclusive and broad, with additional protections like life/AD&D and disability coverage available.
Asurion Insights
What We Do
We're a global tech care company keeping nearly every device and appliance in your home running smoothly. Trusted by more than 100 leading brands and serving over 230M customers worldwide, we deliver tech support, repair, protection, and replacements at a massive scale. From your neighborhood uBreakiFix by Asurion repair store, to in-home tech support, to global protection plans, we’re the people keeping your tech connected when it matters most.
Why Work With Us
As Asurion, you will work with people who care about you and the work we do together. You can depend on us to care about the work you do.
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