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Lead strategic, executive-level customer relationships for enterprise retail accounts. Drive adoption, onboarding, change management, and value realization across SPS Commerce products. Own a portfolio (up to ~15 accounts), coordinate internal teams to resolve issues, provide product feedback, negotiate contract terms, and lead planning and project management to increase customer lifetime value.

Perform post-sale technical implementations for cloud-based supply chain solutions: install, upgrade, configure, test systems; consult with clients to analyze needs; track project progress; troubleshoot and resolve customer change events; manage escalations and communicate status to stakeholders.

Lead SOC detection, triage, and incident response; own escalated investigations and threat hunting; improve detections and automation; coach analysts; collaborate with exposure management, security engineering, and cloud teams; participate in on-call rotation and drive thorough incident documentation and closure.

Quota-carrying Account Executive responsible for selling SPS Commerce solutions to suppliers ($0–$50M). Prospect, engage inbound leads, grow accounts, cross-sell/upsell, manage a 90-day pipeline, collaborate with internal teams, and document activity in Salesforce.com to meet ARR targets.

Design, build, test, deploy, and maintain scalable batch and streaming data pipelines and services processing high-volume EDI transactions. Participate in full SDLC, collaborate with analysts and product teams on analytics use cases, improve observability and performance, support production, and work in an agile, distributed team using modern DevOps practices.

Design, deploy, and maintain highly available container orchestration platforms and deployment automation. Build monitoring/observability, automate failure handling, integrate AI agent orchestration and AI coding tools, collaborate with product and service teams, write and test code, and provide documentation, capacity planning, and reliability improvements.

Quota-carrying Account Executive responsible for executing retailer-directed supplier leads, qualifying complex/enterprise opportunities, prescribing solutions, documenting activity in Salesforce and Gong, engaging contacts via ZoomInfo, managing sales cycles to close agreements, handling objections, and building strategic supplier relationships tied to retail fulfillment.

Support Order-to-Cash billing operations by processing contract updates, credits, usage imports, and invoice changes. Perform level 2 reviews validating contractual accuracy, policy compliance, and SOX alignment. Reconcile ERP/CRM data, resolve billing exceptions, maintain documentation, support reporting, and recommend process improvements while partnering with cross-functional teams to ensure accurate revenue recognition.

Manage global revenue accounting and ASC 606 compliance, own month/quarter-end close for revenue accounts, maintain SOX controls, drive ERP revenue design, support audits, M&A diligence, revenue analytics, process improvements, and mentor a small team.

Quota-carrying Account Executive responsible for prospecting, territory management, closing net-new B2B customers, and upselling existing accounts. Maintain a 90-day pipeline, document activity in Salesforce, collaborate with sales engineering and implementation teams, and provide customer alignment with Customer Success. Role is fully remote (based in Germany) with ~10-20% travel and requires fluency in English, German, and Polish.