Top Tech Jobs & Startup Jobs

Leads SPS Commerce’s external communications strategy, including public relations, analyst relations, media engagement, executive visibility, reputation management, and crisis communications. Manages PR agencies, vendors, budgets, performance metrics, and relationships with Gartner, Forrester, IDC, and trade media. Oversees and develops social media and influencer marketing managers while partnering with executives and cross-functional teams to deliver consistent external messaging.

Own and execute SPS Commerce’s social media strategy across LinkedIn, YouTube, TikTok, Facebook, and Instagram. Manage editorial calendars, executive social presence, content production, agency and stakeholder partnerships, community engagement, and performance analytics. Use data and AI-powered tools to optimize reach, engagement, and growth while maintaining a cohesive B2B technology brand presence.

Leads security operations, including SOC performance, incident command, detection and response tooling, AI-agent oversight, MSP relationships, and 24x7 coverage. Manages cyber defense engineers, analysts, and an eight-person contractor SOC pod; develops SecOps roadmaps, oversees SIEM, EDR, and SOAR quality, coordinates major incidents, and partners on agentic security capabilities. Provides coaching, performance management, and career development while driving measurable security improvements.

Designs and maintains data models, AI solutions, marketing automation architectures, and governance frameworks that support segmentation, targeting, and go-to-market efficiency. Advises marketing teams on data-driven strategies, builds MCP servers and LLM-based solutions, develops innovation roadmaps, and partners cross-functionally on adoption. The role also mentors team members and requires production-quality Python, API development, marketing automation, analytics, and modern cloud deployment experience.

Own paid and organic digital marketing across search, social, display, SEO, AI answer engines, communities, and review platforms. Manage budgets, agencies, experimentation, conversion optimization, attribution, and pipeline performance. Build organic growth and AEO/GEO strategies, oversee technical SEO, and connect channel investment to qualified leads, pipeline, CAC, and payback. This senior individual contributor leads cross-functional teams and vendors without direct reports.

Owns the customer lifecycle for Revenue Recovery clients from onboarding through renewal. Responsibilities include customer education, product training, adoption guidance, account health monitoring, executive business reviews, retention and churn reduction, milestone management, and cross-functional issue resolution. The role builds long-term customer partnerships, increases product value and lifetime value, and supports strategic programs that improve satisfaction, adoption, and renewals.

Manages customer success programs that increase product adoption, satisfaction, self-sufficiency, and retention. Builds customer relationships through regular touchpoints, webinars, training, and scaled engagement channels. Tracks success metrics, identifies customer risks, and collaborates with Sales, Delivery, Product, Technology, and Support teams to resolve issues and improve retention. The role requires Dutch and English fluency, SaaS experience, and strong organization.

Provides proactive executive and administrative support to the Regional VP, Australia, and local leadership team. Responsibilities include calendar and meeting management, travel coordination, expense and budget administration, document and presentation preparation, correspondence, stakeholder communication, action tracking, and support for leadership initiatives. The role requires discretion, organization, prioritization, strong communication, attention to detail, and regular in-office work in Melbourne on Tuesdays through Thursdays.

Prepare quarterly and annual SEC filings (10-Q, 10-K), support investor relations, research technical accounting issues, draft policies, respond to external audit requests, optimize reporting using Workiva/Oracle, and partner with cross-functional teams to improve reporting processes.

The Account Executive will acquire and grow B2B customers through territory management, prospecting, cold outreach, networking, and lead follow-up. Responsibilities include managing sales pipelines, meeting ARR quotas, closing new business, upselling and cross-selling existing customers, documenting activity in Salesforce, and coordinating with sales engineering, implementation, and customer success teams. The role is fully remote in Germany and requires English and German fluency, with Polish preferred.