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Lead end-to-end design and build of AI-enabled ServiceNow solutions (Now Assist, AI Agents, AI Search), guide platform integrations and data foundations, ensure governance and evaluation, mentor developers, and drive AI enablement across at least one additional ServiceNow product suite.

Lead architecture, design, and delivery of AI and agentic solutions on the ServiceNow platform (Now Assist, AI Agents, Predictive Intelligence). Mentor teams, run client workshops and demos, design integrations with LLMs and data sources, create AI adoption roadmaps and governance, and act as technical escalation and presales AI expert. Travel required (~25%).

Lead client-facing advisory engagements, direct delivery teams and workstreams, run workshops, manage scope/timelines, produce and present deliverables, support business development, and mentor team members to enhance advisory offerings.

The Senior Technical Consultant will lead the deployment of software-defined networking solutions, acting as a technical expert while working with clients and managing projects.

The Senior Project Manager oversees technical projects, utilizes Agile/Scrum methodologies, manages team dynamics, addresses risks, and ensures client satisfaction while maintaining robust project documentation and communication.

Manage IT procure-to-pay workflows: place and track software/hardware orders (including Microsoft CSP), coordinate with vendors and internal teams on confirmations, billing, contracts, amendments, and change orders, and ensure timely communication and documentation.

Lead design, customize, and implement ServiceNow ITSM, Service Portal, and ITOM solutions. Perform integrations (REST, SOAP, MID Server), Discovery and CMDB maintenance, and develop/optimize scripts. Run workshops, mentor junior developers, and participate in Agile delivery to translate client requirements into scalable ServiceNow solutions.

Implement and customize ServiceNow ITSM and Service Portal solutions, perform integrations (REST, SOAP, MID Server), maintain Discovery and CMDB, develop and optimize server/client scripts (Business Rules, Script Includes, UI Policies), run workshops/demos, translate client requirements into user stories, mentor junior developers, and participate in Agile delivery cycles.

Lead technical ServiceNow implementations: translate client requirements into user stories, customize ITSM/CSM, build integrations and service portals, develop and optimize scripts and workflows, run stakeholder workshops/demos, mentor junior developers, and participate in Agile delivery.

Lead and build the UK & Europe legal function, advise on commercial, employment, data protection and regulatory matters, manage disputes and external counsel, develop compliance/governance frameworks, and partner with regional leadership to enable growth.