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Acquire and reactivate business clients for two-wheeler delivery services through inbound and outbound sales. Identify prospects, pitch solutions, negotiate, close deals, and onboard merchants across e-commerce, retail, and other sectors. Manage client retention, increase order generation, resolve concerns, track performance, and execute promotional campaigns and customer education. Maintain sales pipelines and reports while collaborating with internal teams to support service delivery.

Engage government authorities, NGOs, business chambers, and other stakeholders to build consensus and partnerships. Monitor public policies, laws, regulations, academic studies, and industry practices affecting the business. Prepare concise write-ups, papers, illustrations, and presentations, coordinate ESG-related internal efforts, and report to the Director of Corporate Affairs.

Supports public affairs and government relations across Thailand by maintaining permits and regulatory documents, representing the company in government engagements, monitoring legislative developments, preparing reports and advocacy materials, and building stakeholder relationships. The role also drafts and edits business correspondence, presentations, memoranda, and reports while providing administrative support to the Public Affairs Manager.

Execute multi-channel marketing campaigns for customer retention, driver recruitment, acquisition, and growth in Turkey. Create localized brand stories, copy, blog content, lifecycle email and app messaging, and social media content. Optimize SEO and GEO strategies, track channel performance, segment audiences, run A/B tests, and improve conversions. Mentor and supervise a marketing intern while collaborating with cross-functional stakeholders and the Marketing Manager.

Coordinate multi-market operational initiatives, maintain centralized dashboards and project logs, standardize reporting and workflows, monitor milestones and risks, escalate bottlenecks, roll out SOPs and PMO playbooks, and audit regional compliance with operational standards.

Own daily platform configurations, business logic settings, incentives, subsidies, and market growth initiatives with high accuracy. Monitor operations and budgets, validate data, maintain SOPs and change logs, and identify execution bottlenecks. Adopt AI, automation, and low-code tools to improve workflows and validation. Liaise between business, market growth, technology, and product teams to translate commercial needs into technical configurations and support cross-functional projects.

Acquire and onboard corporate customers, maintain a sales pipeline, achieve monthly targets, prepare proposals and quotations, sell delivery solutions, negotiate contracts, support customer issues, prepare sales and delivery documents, monitor internal processes, and submit weekly reports.

Leads the People Business Partner team supporting Tech, Product, Data, and functional organizations. Advises senior leaders on organizational design, workforce planning, talent reviews, succession, retention, and workforce analytics. Oversees technical talent acquisition strategy, hiring pipelines, employer branding, onboarding, and candidate metrics. Partners on global people projects, HR automation, compensation benchmarking, compliance, policy development, and scalable HR operations while coaching team members and driving process improvement.

Drive global user acquisition and activation across paid, owned, and earned digital channels. Support growth strategy, oversee media performance with local teams, develop SEO and ASO initiatives, analyze campaign data, identify new advertising technologies, and lead A/B testing to improve channel efficiency. The role collaborates across markets and teams to optimize campaigns, increase traffic, enhance brand awareness, and deliver measurable acquisition results.