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Lead ICHRA business development strategy, market expansion, opportunity evaluation, broker and employer relationships, deal execution, risk mitigation, performance governance, regulatory engagement, and team management. Drive adoption and growth across emerging healthcare benefits markets while communicating performance and strategic opportunities to executive leadership.

Supervises entry and processing staff, including hiring, training, evaluations, scheduling, discipline, and performance management. Monitors workflow, quality, production effectiveness, and operational reports; analyzes data and recommends process improvements. Handles customer inquiries and escalations, develops procedures for new programs, coordinates with internal and external stakeholders, and supports special projects and organizational goals.

Leads national, multichannel marketing strategy and execution to drive acquisition and retention for ICHRA insurance plans. Oversees annual plans, media investment, creative and content, agency partnerships, SEO, analytics, ROI optimization, and consumer insights. Builds a digital-first, high-performance marketing culture; develops talent; influences product strategy; and collaborates with Sales, Product, Operations, Finance, HR, and Compliance to achieve growth and financial commitments.

Leads product performance across multiple lines of business by monitoring commercial portfolios, analyzing financial results, managing cost and pricing strategies, coordinating product improvements, and supporting strategic priorities. Builds relationships with corporate and health plan leaders, evaluates product enhancements for enrollment and retention, and prepares executives for regulator interactions. Supervises teams and travels up to 10% of the time.

Leads ICHRA product strategy, roadmap, customer and stakeholder experiences, digital capabilities, operational optimization, and business growth. Translates market insights into scalable solutions across employer, broker, administrator, and member channels. Partners with technology, operations, and business leaders to drive strategic investments, platform improvements, performance measurement, and execution in a matrixed environment.

Lead enterprise utilization management (UM) technology product strategy and roadmap, drive AI-enabled automation across UM lifecycle, oversee vendor partnerships, measure ROI/KPIs, and build a product organization to deliver scalable, compliant clinical technology solutions.

Direct LTSS business development, market expansion, proposal strategy, deal closing, licensing, implementation, risk mitigation, and regional business planning. Build relationships with providers, advocates, community leaders, regulators, and elected officials while overseeing staff and measuring project performance. Requires extensive healthcare market knowledge, leadership experience, and 75% travel.

Develops Medicaid and Medicare market presence through community outreach, member education, enrollment and retention support. Builds relationships with community organizations, government agencies, schools and healthcare partners; coordinates events and awareness campaigns; supports Medicaid renewals and healthcare access; monitors competitors; manages outreach budgets, documentation and compliance; and submits territory reports. Requires regional travel and the ability to lift marketing-material boxes.

Lead community outreach and field marketing to drive membership/enrollment: plan and execute events and trainings, develop presentations and collateral, build broker/provider/vendor relationships, coordinate with sales and vendors, generate leads, support retention and outreach activities, manage projects, and research market opportunities.

Leads community and field marketing initiatives to drive membership/enrollment through events, outreach, training, partner and vendor relationships, and sales coordination. Plans and executes presentations, promotional materials, and market strategies while tracking opportunities and supporting cross-functional projects to meet enrollment targets.