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Leads enterprise-scale regulatory implementation and healthcare data governance programs. Coordinates cross-functional teams, manages scope, schedules, budgets, risks, dependencies, and remediation efforts. Develops executive dashboards, steering committee materials, status updates, training content, and strategic analyses. Serves as the primary escalation point for program issues and facilitates communication among business, technology, and executive stakeholders.

Analyzes consumer and member experience data to support business objectives, evaluate campaigns, identify trends, and recommend improvements. Manages analytics resources, develops journey maps, tracks channel performance, conducts A/B testing, supports UAT, defines business requirements, and communicates actionable insights to stakeholders. The role also leads cross-functional initiatives and supports consumer experience processes in a healthcare-related environment.

Owns the vision, strategy, roadmap, prioritization, and outcomes for a complex business product or capability. Leads discovery, investment planning, solution alignment, stakeholder influence, and performance evaluation across business and technology teams. The role develops strategic roadmaps, assesses capabilities, manages risks and dependencies, supports delivery, and measures value realization. It requires deep payer industry knowledge and substantial product management experience.

Provides confidential, proactive executive assistance to the CIO, coordinating administrative support, internal partners, business matters, board meetings, events, communications, records, reports, and operational materials. Responsibilities include researching and prioritizing requests, arranging facilities and catering, coordinating speakers and invitations, preparing meeting materials, and assisting with event budgets. The role requires independent judgment, discretion, and regular on-site presence in St. Louis under a hybrid work model.

Develops and executes strategic business plans, product strategies, market intelligence initiatives, competitive analyses, business cases, and cross-functional recommendations. Leads complex analytical projects, investment and growth evaluations, strategic implementation, and enterprise decision support. Mentors data analysts and advises leadership on expansion, innovation, member experience, partnerships, and organizational priorities. Requires healthcare market analysis or strategic planning experience, strong executive communication, and the ability to influence stakeholders across departments.

Direct claims business implementation across new markets, reprocurements, expansions, and regulatory or contract changes. Establish standardized implementation models and oversee Claims and Configuration Operations during implementation. Lead process adherence, BRD approvals, operating model inputs, performance metrics, budgets, timelines, scope, and business planning for new health plan implementations. The role requires extensive project management experience and Government Programs Managed Care expertise across operational areas, with Medicaid experience preferred.

The Portfolio Manager collects, aggregates, and analyzes enterprise portfolio data across projects and initiatives. Responsibilities include defining performance metrics, preparing analytical reporting packages, supporting governance and controls, leading workgroups, researching portfolio management best practices, and presenting insights to senior stakeholders. The role requires project and program management experience, business intelligence and data science skills, and occasional travel.

Leads strategic, enterprise-wide programs and complex cross-functional projects from planning through delivery. Manages scope, schedules, budgets, risks, dependencies, timelines, and project teams while coordinating project managers and business analysts. Develops executive dashboards, status reports, steering committee materials, and strategic analyses. Facilitates issue escalation, risk mitigation, executive communications, training, and process improvement initiatives across organizational functions.

Manages, facilitates, and continuously improves retention-focused Medicare training programs. Conducts needs analysis, curriculum consulting, learning evaluations, objective reviews, performance-gap analysis, and industry research. Builds relationships with internal and external stakeholders and recommends content and structural improvements using data-driven learning practices.

Leads community relations, field marketing, outreach, events, presentations, networking, and enrollment-growth initiatives. Builds relationships with brokers, providers, vendors, businesses, and community organizations; coordinates sales and market execution; supports member retention, training, lead generation, collateral rollouts, and departmental projects. The role requires Connecticut residency, substantial travel across Connecticut and Maine, and may require licensing, language skills, and a driver’s license.