Learning Consultant (Retention)

Position Purpose: Manage the development (via consultation), delivery and continuous improvement of training related to the retention aspect of the Medicare line of business.

Key details: The Learning Consultant role is fully remote. Candidates will be considered nationally.

Responsibilities:

• Facilitate new hire and ongoing training programs

• Leverage effective needs analysis, and evaluation skills to provide curriculum design and development consulting; build long-term business relationships with various groups within the organization

• Conduct reviews of learning program objectives, assessing the need for modifications to content and structure

• Research current industry trends, recommend and incorporate related updates

• Perform other duties as assigned

• Comply with all policies and standards

Highly Preferred Skills:

• Facilitation expertise

• Performance consulting background completing root cause analysis and identifying performance gaps

• Medicare Sales experience preferably within retention

• Data driven learning capabilities

• Relationship building skills and techniques to assist in collaborating with internal and external stakeholders

Education/Experience: Bachelor's degree in Learning & Development, Training, Learning Design or related field or equivalent experience. 3+ years of learning and development experience, including adult learning principles, instructional design methodologies, and learning technologies. Experience in a healthcare/managed care setting preferred.
 

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act