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Manage post-implementation relationships for German-speaking hotel accounts, driving product adoption, monitoring customer health, reducing churn, designing scalable in-life processes, uncovering upsell opportunities, and conducting regional strategic travel.

Perform outbound prospecting (calls/emails), qualify decision-makers, hit lead quotas, research prospects, collaborate with Account Executives, use Salesforce for pipeline management, and iterate on sales development processes.

Manage the full sales cycle from prospecting to close, meet revenue quota, maintain pipeline, research and engage target accounts, communicate Canary's value, use Salesforce for pipeline and forecasting, and help scale global sales processes.

Lead and scale Canary's native mobile portfolio (guest app, staff app, SDKs). Define product strategy and roadmaps, build 0->1 mobile products, improve SDK developer experience, set mobile quality and performance standards, drive experimentation and measurement, ensure security/compliance (PCI/PII), and lead cross-functional execution to increase activation, engagement, retention, and app store ratings.

Own the full sales cycle for DACH hospitality accounts: prospect, qualify, demo, negotiate and close. Maintain pipeline and revenue quota, research target accounts, tailor Canary's SaaS value proposition, use Salesforce for forecasting, and help scale global sales processes.

Lead Canary's external narrative and PR strategy: craft and pitch stories, secure media coverage, build executive thought leadership, collaborate cross-functionally, produce PR content, manage social presence, and measure communications performance.

Manage the full sales cycle to acquire new hotel customers: prospecting, pipeline management, negotiation, closing, and forecasting. Communicate Canary’s value, meet revenue quotas, use Salesforce, and help scale global sales processes.

Lead enterprise-focused product strategy and execution for large hotel chains. Manage end-to-end product lifecycle, prioritize roadmaps, partner with Sales/CS/Engineering, drive scalable solutions, and translate enterprise feedback into measurable product improvements.

Lead and define Canary's analytics function: own analytics strategy, platform architecture, data pipelines, dashboards, KPIs, and governance. Enable self-serve analytics, deliver insights to leadership and cross-functional teams, and work directly with enterprise customers on reporting and integrations.

Lead design system strategy and governance across Canarys platform, defining components, hierarchy, and interaction principles for human and AI agent users. Build programmatically enforceable specs, audit existing surfaces, partner with product and engineering, recruit and mentor a design team, and drive convergence toward a single coherent system across web and mobile.