The Role
Lead and scale Canary's native mobile portfolio (guest app, staff app, SDKs). Define product strategy and roadmaps, build 0->1 mobile products, improve SDK developer experience, set mobile quality and performance standards, drive experimentation and measurement, ensure security/compliance (PCI/PII), and lead cross-functional execution to increase activation, engagement, retention, and app store ratings.
Summary Generated by Built In
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
We're looking for a Mobile Product Lead to own and scale Canary's native mobile portfolio — the guest app, hotel staff app, and developer SDKs. This role is at the center of how hotel staff and travelers actually experience our products in the real world, and it carries real weight: you'll define what gets built, drive it from concept to launch, and own the outcomes on the other side.
You'll build new mobile products from 0 → 1, evolve what already exists, and stay close enough to customers to know what's working before the data catches up. If you're energized by owning something end-to-end and want your work to show up in the hands of millions of hotel guests, let's talk.
Responsibilities
- Own the product strategy and multi-quarter roadmap for Canary's mobile portfolio — the guest app, staff app, and SDK — defining what gets built, what doesn't, and why.
- Build new native mobile products from 0 → 1 that solve real customer problems and open up new revenue streams for the business.
- Stay directly connected to enterprise hotel clients and their leadership teams, understanding how staff and guests actually use the product and turning those insights into a sharper roadmap.
- Partner with Design and Engineering to ship high-quality iOS and Android experiences that set the bar for what hospitality mobile products can be.
- Define the success metrics that matter — activation, engagement, retention, app store ratings — and use them to drive decisions, not just track progress.
- Drive rollout plans, experiments, and cross-team alignment to bring new capabilities to market and ensure GTM teams are ready to sell and support them.
Qualifications
- 7+ years in product management, with at least 3 years owning native mobile products (iOS and/or Android) end-to-end from strategy through launch.
- A track record of shipping high-quality mobile experiences with measurable business impact — not just shipping features.
- Experience building and maintaining developer-facing products (SDKs or APIs), with a clear sense of what makes them easy to adopt and trust.
- Strong customer instincts — you stay close to users between research cycles and can point to specific examples of how that changed what you built.
- Comfortable driving cross-functional execution across engineering, design, and GTM in a fast-moving environment, with clear prioritization and good judgment under pressure.
- Experience in hospitality, travel, or two-sided marketplaces is a plus.
Compensation
Target cash compensation ranges from $190,000-$240,000, including a fixed annual salary and a performance-based bonus paid quarterly.
This role also includes a stock option grant, subject to board approval.
Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Skills Required
- 7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs
- Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact
- Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies
- Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, and offline-first design
- Lead cross-functional execution with engineering, design, and GTM; translate customer insights into mobile-first solutions
- Track record improving App Store and Play Store ratings and review response programs
- Background in payments and secure mobile data handling (PCI considerations)
- Experience in hospitality, travel, or other two-sided marketplaces
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Canary Technologies is a leader in hospitality technology that provides hoteliers with easy, intuitive, and secure solutions to help hotels provide an ideal guest experience.
