The Role
Lead and scale Canary's native mobile portfolio (guest app, staff app, SDKs). Define product strategy and roadmaps, build 0->1 mobile products, improve SDK developer experience, set mobile quality and performance standards, drive experimentation and measurement, ensure security/compliance (PCI/PII), and lead cross-functional execution to increase activation, engagement, retention, and app store ratings.
Summary Generated by Built In
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
Canary Technologies is hiring a Mobile Product Lead to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space.
You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints.
Responsibilities
- Own and define the product strategy and roadmap with a clear multi-quarter roadmap
- Build new native products 0 → 1 to capture that solve real customer problems and generate new revenue for the business
- Interface with Enterprise customer leadership teams, ensuring our products fully support their needs and position Canary as a critical and valuable partner for their business
- Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability
- Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)
- Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage
- Collaborate with other Canary product teams teams to unlock mobile-first experiences powered by Canary’s core services
- Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings
- Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)
- Maintain a well structured backlog, lead all team ceremonies, and ensure successful and on time execution and delivery
Qualifications
- 7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs
- Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact
- Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies to drive adoption and stability
- Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, offline-first design, and platform constraints
- Lead cross-functional execution in ambiguous environments, partnering with engineering, design, and GTM; translate customer insights (hotel staff workflows and guest journeys) into impactful mobile-first solutions
- Track record improving App Store and Play Store ratings and review response programs
- Background in payments and secure mobile data handling (PCI considerations)
- Experience in hospitality, travel, or other two-sided marketplaces is a plus
Compensation
Target cash compensation ranges from $190,000-$240,000, including a fixed annual salary and a performance-based bonus paid quarterly.
This role also includes a stock option grant, subject to board approval.
Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city!
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Skills Required
- 7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs
- Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact
- Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies
- Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, and offline-first design
- Lead cross-functional execution with engineering, design, and GTM; translate customer insights into mobile-first solutions
- Track record improving App Store and Play Store ratings and review response programs
- Background in payments and secure mobile data handling (PCI considerations)
- Experience in hospitality, travel, or other two-sided marketplaces
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The Company
What We Do
Canary Technologies is a leader in hospitality technology that provides hoteliers with easy, intuitive, and secure solutions to help hotels provide an ideal guest experience.
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