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Own and grow a portfolio of complex, multi-modal North American accounts. Lead renewals and RFPs, run strategic business reviews, identify cross-sell/upsell opportunities, and coordinate solutions with Operations, Pricing, Product, and Procurement. Mentor junior AEs and maintain compliance in a heavily regulated supply chain environment.

Sell Flexport's tech-enabled supply chain and fulfillment solutions by prospecting, closing net-new deals, upselling existing customers, managing onboarding, collaborating with operations, and running regular business reviews to optimize clients' supply chains.

Lead and grow a Chicago-based SDR team: recruit, train, coach, and scale high-performing reps. Drive outbound lead generation, use data and A/B testing to refine messaging and processes, collaborate cross-functionally, manage metrics and tools, and own pipeline and quota execution while developing future sales leaders.

Lead North American Flexport Capital portfolio, grow and optimize customer financing, manage account team, drive upsell and retention, monitor credit health, partner with Credit/Product/Legal, and build playbooks and dashboards to scale performance.

Lead the North American Flexport Capital portfolio, grow and right-size exposures, drive revenue through upsell and cross-sell, monitor credit and portfolio health, manage Account Managers, build playbooks and dashboards, and partner with Credit, Legal, Product, and leadership on strategy and distressed account resolution.

Own Flexport's social channels, write and edit blog content and newsletters, design graphics in Canva, edit short-form video, build influencer networks, and track channel performance to optimize content.

Own Flexport's social channels and content: plan and publish posts, write and edit blog articles, produce newsletters, design Canva graphics, edit short videos, build influencer and internal creator networks, and track performance to improve engagement.

Own Flexport's social channels, write and edit blog content, produce the newsletter, design graphics in Canva, edit short-form video, build influencer relationships, coach internal spokespeople, and track performance to optimize content across platforms.

Manage end-to-end regional freight movements (LCL/FCL, air, imports/exports), ensure on-time performance, handle exceptions, coordinate carriers/vendors, quote and invoice shipments, support client communications and operational reviews, and follow SOPs to meet KPIs and SLAs.

Execute the lifecycle of ocean and air freight shipments from booking to delivery, maintain communications with carriers and warehouses, ensure data integrity and SOP compliance, monitor KPIs and metrics, and proactively resolve shipment exceptions to minimize delays.